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Acura by Executive - Service Center

North Haven, CT

4.8
771 Reviews

771 Reviews of Acura by Executive - Service Center

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June 21, 2022

They were efficient in providing quality service. Tyler is always pleasant every time I get my car service. More

by F_CAYARD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Leopizzo
Jun 22, 2022 -

Acura by Executive responded

Thank you for the kind words for Tyler and our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

June 21, 2022

Tyler is wonderful. He is detailed in his conversation about your automobile’s condition and easy to understand. He does not pressure you to complete all tasks while exp More

by DPRUNIER18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Leopizzo
Jun 22, 2022 -

Acura by Executive responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 17, 2022

Mike H at Acura in North Haven was so helpful . Pleasant and professional. Kept in contact with me regarding my car issue as promised and got my vehicle back to me as soon as it was done . Excellen More

by KATHLEENANN0425
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2022 -

Acura by Executive responded

Thanks for taking the time to give Mike your kind review! We're delighted that your service needs were taken care of so quickly so you could get back to enjoying your day. Have a good one! - Acura by Executive

June 15, 2022

I'm very happy about this dealer. There are services good and great friendly. Not bad More

by NGUYENDONGUSA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Heath
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2022 -

Acura by Executive responded

We appreciate this feedback and are glad to hear that you're a happy customer. Thank you for choosing Acura by Executive for your auto needs!

June 15, 2022

Unprofessional, poor workmanship with installation of a new factory spoiler. Spoke with the service advisor about new install brakes making loud screeching noise, his response was for me to wait until anot More

by IDOITNICE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Paul Piliero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Lavacca
Jun 16, 2022 -

Acura by Executive responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

June 15, 2022

Service was great! Nick explained what service was provided and what needs to be done for next time! More

by RUPALAMY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Lavacca
Jun 15, 2022 -

Acura by Executive responded

Thank you for the great review! We are thrilled to hear that Nick delivered such a successful service experience. Drive safely, and we hope to see you back at Acura by Executive!

June 15, 2022

Great dealership with competent and professional staff. Michael does a terrific job in the service department. I have no complaints! More

by KFACKLER
Recommend Dealer
Yes
Employees Worked With
JoAnn Gradzik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2022 -

Acura by Executive responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with Michael and the Acura by Executive team. Drive safely, and we hope to see you back!

June 15, 2022

Service advisor is the best I have ever been associated with. He is very knowledgeable, professional and attends to my concerns. More

by Mike B.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Leopizzo
Jun 15, 2022 -

Acura by Executive responded

Thanks for the review, Mike. We're glad to hear that the team was knowledgeable and nice to work with. See you again next time here at Acura by Executive!

June 15, 2022

Every time I get my car serviced they make me feel like family not just a customer. More

by SHOES56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Lavacca, Tyler Leopizzo
Jun 15, 2022 -

Acura by Executive responded

We want all customers to feel like family, so this review is music to our ears! Thank you for the wonderful feedback and for trusting Acura by Executive with your business!

June 15, 2022

The dealership was clean, the people are friendly and very professional. Thank you, greatly appreciated. More

by suohlim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2022 -

Acura by Executive responded

Thank you for the review. We are glad to hear that the team was friendly and professional. See you again next time here at Acura by Executive!

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