Acura of Bay Shore

This is the third car I purchased from Carlton during a span of around 12 years. The cars sell themselves so the dealer makes the difference. I highly recommend Acura Bay Shore. span of around 12 years. The cars sell themselves so the dealer makes the difference. I highly recommend Acura Bay Shore. More

I had a service done on the car and it was a great experience, the service writer was great. Ms Santiago was always a cut above the best. At no point in the process was out of the loop, and I was cont experience, the service writer was great. Ms Santiago was always a cut above the best. At no point in the process was out of the loop, and I was contacted very shortly after the care was brought in for service, to be advised what was wrong , the price of the service and what would be done and how long it would take. Communication for me is the key since I am on the road a lot. I would differently recommend the service department to any one, and I would definitely send them to Ms,. Santiago!!!!!!!!!!!!!!!!! More

We had a very positive experience with the staff from the sales team to the service department. We did not feel pressured to buy something we didn't want to or could afford. In addition to the friendliness sales team to the service department. We did not feel pressured to buy something we didn't want to or could afford. In addition to the friendliness, the staff was very knowledgeable in what they were doing. thank you for a great experience overall!! More

The customer service here was absolutely outstanding. Joanys was extremely helpful and courteous, especially when she found out I was having a bad day. She needs to be commended to the highest possible l Joanys was extremely helpful and courteous, especially when she found out I was having a bad day. She needs to be commended to the highest possible level and held in the highest esteem. Her service alone has ensured that I will continue to use bay shore Acura for many years to come. More

This was our 4th Acura lease from Bay Shore. We have never had a bad experience. Joe Liotta and Carlton Johnson are professional, respectful, and friendly. We always feel comfortable with them becaus never had a bad experience. Joe Liotta and Carlton Johnson are professional, respectful, and friendly. We always feel comfortable with them because they're not typical "car salesmen". More

Everyone is always very friendly and work is done timely. This is my third Acura, and I never had a bad experience with the service. This is my third Acura, and I never had a bad experience with the service. More

Excellent customer service. While at service center for oil change the dealer had a recall order which was also addressed. Since this recall repair required several hours the dealer provided a loaner car t oil change the dealer had a recall order which was also addressed. Since this recall repair required several hours the dealer provided a loaner car to me. More

Our sales associate, Joseph Meyer, was friendly and answered all of our questions. It felt like he was completely honest with us and was pushy or gimmicky at all. Straight shooter and got us the best d answered all of our questions. It felt like he was completely honest with us and was pushy or gimmicky at all. Straight shooter and got us the best deal possible. Joe Liotta, the manager who we signed with, was also very informative and gave my wife and I the time to think about any additional services we may have wanted with our certified pre-owned Acura. All in all, they were responsive to all questions and requests we had we left feeling like we weren't taken advantage of. Great service, great vehicles, great experience. More

Great service with..Friendley atmosphere and work with budget for buying new/ or certified car. For car service they have better price. Over all great for every thing. budget for buying new/ or certified car. For car service they have better price. Over all great for every thing. More

The employees, sales and service, are a pleasure to deal with. Our salesman, Will, was very helpful. We had to shop around for a good price and when we presented it to Bay Shore Acura they came close to with. Our salesman, Will, was very helpful. We had to shop around for a good price and when we presented it to Bay Shore Acura they came close to matching it. For convenience and friendliness we chose the Bay Shore Acura, even though it wasn't the lowest price for the vehicle. More