Acura of Berlin - Service Center

Happy with service …John my service manager is a keeper! He was truly professional from start to finish! He was truly professional from start to finish! More

⸻ I want to extend a big thank you to the outstanding service team at Acura of Berlin! From start to finish, the experience was seamless and efficient. I’d like to personally recognize Keith, outstanding service team at Acura of Berlin! From start to finish, the experience was seamless and efficient. I’d like to personally recognize Keith, my service advisor, for his professionalism and clear communication throughout the process. Also, a huge shoutout to Evan and Syrus, the talented service technicians who quickly diagnosed and fixed the issue with my vehicle—your expertise is truly appreciated! I’m especially grateful to Mathew for finding a way to fit me into the schedule this morning on such short notice. That level of accommodation made a big difference. Lastly, Steve in the parts department provided top-notch customer service—friendly, helpful, and knowledgeable. Bravo to the entire team at Acura of Berlin! Thank you again for your dedication and great work. More

I arrived early and was able to check in on time. The rental was clean and drove perfectly. The recall service took a few days, the vehicle continue to drive and perform according to manufacturer spe The rental was clean and drove perfectly. The recall service took a few days, the vehicle continue to drive and perform according to manufacturer spec. ll the staff were friendly and courteous. Thank you. More

Every one was very nice and helpful when making appointment. Day of appointment Keith was great and service was excellent. Would go back for future repairs if needed. Thanks Ray Hartman appointment. Day of appointment Keith was great and service was excellent. Would go back for future repairs if needed. Thanks Ray Hartman More

Our son loves his Acura TLX he would buy another one when the time is right the time is right More

It was easy to set up . Service took short time with good quality. I am happy with customer service Service took short time with good quality. I am happy with customer service More

The service was very good. The service team was very courteous and informative. I especially loved the fact that my car was nice and clean when I picked it up. The service team was very courteous and informative. I especially loved the fact that my car was nice and clean when I picked it up. More

Very responsive and customer friendly. Promises to do somthing and follows through. I had a great experience with the General Manager, Sales Representative and Finance. Promises to do somthing and follows through. I had a great experience with the General Manager, Sales Representative and Finance. More

I had Rob as my service manager. He answered my questions and kept me informed throughout the process. He answered my questions and kept me informed throughout the process. More

I have been an Acura of Berlin customer since 2010. By far the worst customer care and service noted to date. By far the worst customer care and service noted to date. More