Acura of Berlin - Service Center

I came in for new brakes Reason I gave four stars I mentioned my rear tire slowing loosing air. After job was done I was told by Keith that tire could not be repaired I needed a new tire. I took my c mentioned my rear tire slowing loosing air. After job was done I was told by Keith that tire could not be repaired I needed a new tire. I took my car to a reputable tire place and a nail was found in tire. How come Acura couldn’t find the nail makes you not trust what you’re being told. Needless to say I was disappointed in Acura of Berlin you almost cost me a new tire of which I did NOT need!! More

Do good job with expectations. people are real friendly, will always come back when need. people are real friendly, will always come back when need. More

The staff is polite and prompt. I was greeted and they even washed my car! I was greeted and they even washed my car! More

This is my second service. After each service I have an issue with my tire - nail in tire the first time, second time there was a bubble defect in tire. Both times needed new t After each service I have an issue with my tire - nail in tire the first time, second time there was a bubble defect in tire. Both times needed new tires costing > $300. Same tire each time. Think it’s may be something with the car wash or mechanics More

Love the dealer love the place and will always take my car there for everything car there for everything More

Always a great experience. No nonsense approach to ensuring everything that needs to be serviced is taken care of...thanks! No nonsense approach to ensuring everything that needs to be serviced is taken care of...thanks! More

The entire staff at Acura of Berlin are professional and are focused on helping you as a valued customer! are focused on helping you as a valued customer! More

The best words to describe the Acura of Berlin dealership are experienced, friendly, open and professional. are experienced, friendly, open and professional. More

I purchased my vehicle from Berlin of Acura, The service is top notch. I have the the option to go to other Acura dealership but because of the service as well as the all information provided in a timely ma is top notch. I have the the option to go to other Acura dealership but because of the service as well as the all information provided in a timely manner concerning my vehicle I would definitely recommend my friends More

Scheduling appointment was easy online. Keith greeted me upon arrival, was very professional and explained everything when finished. Very pleasant experience. Keith greeted me upon arrival, was very professional and explained everything when finished. Very pleasant experience. More