Acura of Boston

Miguel and team were well prepared and helped me as efficiently as they could. They even moved my ski rack. efficiently as they could. They even moved my ski rack. More

I recently brought my car in for routine maintenance and had the pleasure of working with Francis. Having dealt with service advisors from several dealerships across different brands, my experiences have ra had the pleasure of working with Francis. Having dealt with service advisors from several dealerships across different brands, my experiences have ranged from disappointing to just okay. However, my interaction with Francis was a refreshing change in the best possible way. He struck the perfect balance between being informative and maintaining an awesome attitude throughout the process. For the first time, I left a dealership feeling genuinely impressed by both the service and the experience. Acura of Boston is lucky to have him on their team and I look forward to the opportunity to work with him again in the future. More

Good and efficient service, low wait time, easy to schedule, keep informed about progress and car condition schedule, keep informed about progress and car condition More

The representatives I've had, Anthony and Francis are great. The repairs on my car seem solid, the courtesy ride home and back is a bonus, as is the car wash. great. The repairs on my car seem solid, the courtesy ride home and back is a bonus, as is the car wash. More

The best experience ever i have boston Acura great dealership and best customer service specially Ivan and finance manager i would highly recommend to everyone dealership and best customer service specially Ivan and finance manager i would highly recommend to everyone More

Big kudos to Jake for his outstanding work, kindness and caring. I almost walked away and decided not to complete the trade, but Jake was so professional to make me change my decision and get the new MDX. caring. I almost walked away and decided not to complete the trade, but Jake was so professional to make me change my decision and get the new MDX. Many thanks to Jake and wish him to run this business someday soon More

The sales and service experience are always excellent. Ask for Peter in the service department. Ask for Peter in the service department. More

It was a pleasure having PETER as my service advisor. He offers wonderful Customer Service, he’s kind, honest and always goes above and beyond. He offers wonderful Customer Service, he’s kind, honest and always goes above and beyond. More

The Gold Standard of Car Buying: Acura of Boston (Brighton) Sets a New Bar! As someone who has purchased over 30 vehicles in my lifetime, I can confidently say that my recent experience at Acura of (Brighton) Sets a New Bar! As someone who has purchased over 30 vehicles in my lifetime, I can confidently say that my recent experience at Acura of Boston (Brighton) was, without a doubt, the absolute best I have ever had. They didn't just meet expectations; they shattered them. The difference-makers were the incredible team of Christopher Sorensen (Salesman) and Tyla Ke (Finance)-truly a dynamic duo that every customer deserves to work with. Christopher Sorensen (Sales) From the initial inquiry to the final handover of the keys, Christopher was the embodiment of professionalism, integrity, and genuine service. He was knowledgeable, patient, and completely focused on ensuring I found the perfect vehicle for my needs. Zero Pressure: I felt no pressure whatsoever. Christopher's approach is consultative, not aggressive. Expert Knowledge: He answered every technical question with confidence and clarity. Seamless Process: He made the entire sales transaction smooth and enjoyable. Tyla Ke (Finance) Navigating the finance office can often be the most stressful part of buying a car, but Tyla made it a breeze. She is highly organized, transparent, and incredibly efficient. Crystal Clear Explanations: Tyla took the time to explain every document and option thoroughly. Efficiency: The paperwork was completed quickly, without sacrificing attention to detail. Customer-Focused: She ensured I was comfortable with every aspect of the final deal. The coordination between Christopher and Tyla was flawless, demonstrating a cohesive team environment that is dedicated to the customer's best interests. They respect your time and value your business. To anyone in the market for a new or pre-owned Acura, I HIGHLY recommend you make the trip to Acura of Boston (Brighton) and request Christopher Sorensen and Tyla Ke. They are the reason this dealership has earned a lifelong customer. You will not find a better, more respectful, or more efficient car-buying experience anywhere else. Thank you, Christopher and Tyla, for proving that buying a car can actually be a truly wonderful experience! More