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Acura of Brookfield

Brookfield, WI

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1,398 Reviews

19180 W Bluemound Rd

Brookfield, WI

53045

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1,398 Reviews of Acura of Brookfield

July 01, 2021

Grateful people very professional they help and understand people needs ,very welcome too they really nice people .im proud to have an Acura vehicle no regrets ❤️ More

by LUIS_LOWRIDER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Surges
Jul 02, 2021 -

Acura of Brookfield responded

Thanks for sharing this incredible review. We are happy to hear that you are a proud Acura owner!

July 01, 2021

It’s a quality dealership that I have confidence in. More

by jricexec
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Bravata
Jul 02, 2021 -

Acura of Brookfield responded

Thank you for sharing this great review.

July 01, 2021

Staff is always friendly and welcoming. Excellent work in a timely manner. I'm always able to get an appointment that works with my work schedule. We wouldn't take ours cars anywhere else! More

by JANICE.MCINTOSH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't recall her name, she was at the cashier window when i was picking up the loaner. (She used to work for Farmers) 5 stars for her too! , Dan Surges, Ron Hoff
Jul 02, 2021 -

Acura of Brookfield responded

Thank you for sharing this wonderful review about your experiences with our Service Department.

July 01, 2021

Didn't finish on time. Expensive service. Nice people, though. More

by tesmer_craig
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Krier
Jul 01, 2021 -

Acura of Brookfield responded

Thank you for your feedback from your recent service visit. I would like to apologize that your service took longer than expected. If you would like to discuss further, please contact me at 262-439-6032. Respectfully, Colin Fiedler Service Manager 262-439-6032

June 30, 2021

Excellent service. Clear communication. Provided a loaner and kept me updated on the diagnostics, timeline, price. Always very pleasant and efficient. I felt very valued. More

by Kristen mekemson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Stawicki
Jul 01, 2021 -

Acura of Brookfield responded

Thanks for taking a moment to share about your excellent service experience.

June 30, 2021

David K Used car specialist, Absolutely best car buying David K Used car specialist, Absolutely best car buying experience I have ever had!!! Knowledgeable, experienced 20 plus yrs in the industry , profe More

by angie86
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Kaemmer, Roger Meeker
Jul 01, 2021 -

Acura of Brookfield responded

Congratulations on the purchase of your TLX. It is great to hear that your love your TLX and enjoyed the roses. We couldn't be any happier hearing about your buying experience with David.

June 29, 2021

Very good service and right on schedule. Everything was totally explained and all my questions and concerns were answered. I even had bottle of juice watched TV while waiting. More

by wmiller37
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derrick Petrowski
Jul 01, 2021 -

Acura of Brookfield responded

Thank you for sharing this great review about your recent service visit.

June 29, 2021

One of the best auto dealers around, friendly, courteous, professional, best deals on all your favorite Acuras More

by Charlie Browning
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Meeker
Jun 29, 2021 -

Acura of Brookfield responded

Thanks for sharing this excellent review.

June 29, 2021

David Kaemmer and Roger Meeker set me up nicely and tailored my experience the way the customer expects. Thanks again gentlemen! More

by w-leslie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Kaemmer, Jessy Alfaro, Roger Meeker
Jun 29, 2021 -

Acura of Brookfield responded

Congratulations on your vehicle purchase. It is great to hear about the buying experience with David and Roger. We hope you are enjoying your vehicle.

June 29, 2021

Dave was calm cool collect and made the process so easy I knew what I wanted and he made it painless More

by gmoney
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Kaemmer, Roger Meeker, Alex Opio
Jun 29, 2021 -

Acura of Brookfield responded

Congratulations! We are thrilled to hear about the painless buying experience with David. Thanks for sharing.

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