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Acura of Brookfield

Brookfield, WI

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1,398 Reviews

19180 W Bluemound Rd

Brookfield, WI

53045

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1,398 Reviews of Acura of Brookfield

June 01, 2021

Great service and an honest diagnosis of the issues. All with great communication! They also provided a loaner car which was a pleasure to drive and check out the latest technology. More

by Rick J.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Krier
Jun 01, 2021 -

Acura of Brookfield responded

We appreciate this great feedback from your recent service visit. It is also great to hear that you enjoyed the loaner vehicle.

May 31, 2021

Service was exceptional! This was my first time bringing my vehicle in and I could not have been happier. I had been with Lincoln for over 12 years so making the switch to Acura had me a bit nervous. I co More

by janetwinterle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Surges
Jun 01, 2021 -

Acura of Brookfield responded

We are thrilled to hear your first service visit was exceptional. Thank you for sharing.

May 28, 2021

Gary is a great service consultant and took care of arranging my car to be serviced timely It was an unexpected service call and worked me in. More

by LYNNDEIMEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Krier
Jun 01, 2021 -

Acura of Brookfield responded

Thanks for sharing this great review about your service experience with Gary.

May 27, 2021

Communication and service provided were excellent. They picked up my vehicle at my place of employment and returned it within a couple of hours. Just an all around pleasure to have this option. Thank you More

by kemp5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Hoff
Jun 01, 2021 -

Acura of Brookfield responded

Thanks for sharing this excellent review about our Concierge Pick-Up and Delivery Service.

May 26, 2021

Great customer service at every level. The flowers for my wife was a great touch. Great overview when we took delivery too. Would buy again. More

by tconroy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Somers
May 27, 2021 -

Acura of Brookfield responded

Congratulations on your new vehicle. We are happy to hear about your great experience and that your wife enjoyed the flowers.

May 26, 2021

The Acura dealership is conveniently located by major highway. Service staff in courteous while conducting business. Techs are attentive to detail. Service is professionally, aim to please, and deliver. More

by LFY1002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Surges
May 27, 2021 -

Acura of Brookfield responded

Thanks for sharing this great review

May 26, 2021

Was in need of 105K major service for Acura MDX. Service advisor Dan was polite and courteous. Service was done in timely, professional and reliable manner. Satisfied More

by LFY1002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Surges
May 27, 2021 -

Acura of Brookfield responded

Thanks for sharing about your recent service visit with Dan.

May 24, 2021

As usual, the service level was great. Great recommendations and updates on my vehicle by the team. Dealership is comfortable and a pleasant environment to wait on those quick oil changes. More

by ernestgreen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Surges, Gary Krier, Ron Hoff
May 26, 2021 -

Acura of Brookfield responded

Thanks for taking a moment to share this great feedback from your recent service experiences.

May 24, 2021

Service was excellent - car was cleaner than I expected. I am very impressed with the service and allowance of the rental car. Really great experience overall and will get the car detailed here again. Thank More

by lindarenee255
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Krier
May 26, 2021 -

Acura of Brookfield responded

We are thrilled to hear your service was excellent and that you enjoyed the loaner vehicle. Thanks for sharing.

May 23, 2021

The process for buying a car with Acura of Brookfield has always been smooth and enjoyable. The staff are honest and polite. David K did was a great salesman. He was patient, honest and helpful. More

by CaseyJLemke
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Mortimer, David Kaemmer, Roger Meeker
May 24, 2021 -

Acura of Brookfield responded

Congratulations on your new vehicle. We appreciate this great review about your purchase experiences with David and the rest of the team.

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