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Acura of Brookfield

Brookfield, WI

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1,398 Reviews

19180 W Bluemound Rd

Brookfield, WI

53045

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1,398 Reviews of Acura of Brookfield

August 17, 2021

Staff was knowledgeable and courteous. Maintenance was performed as described in a reasonable amount of time. Car was returned clean. Waiting area large and comfortable. More

by PPONTUS80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Surges, Derrick Petrowski
Aug 18, 2021 -

Acura of Brookfield responded

Thank you for the feedback from you recent service visit.

August 17, 2021

Adam was incredibly helpful and very kind and patient with me as a customer, he also went out of his way to help in the assistance of locating the parts needed for my vehicle! More

by JalenHollimanPhiChi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Schersing
Aug 18, 2021 -

Acura of Brookfield responded

Thanks for sharing about your recent experience with Adam.

August 16, 2021

Awesome service! I have been going to Acura of Brookfield for over 15 years and love the quality of the work provided and their dedication to excellent customer service. More

by KAIZETTE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Krier
Aug 17, 2021 -

Acura of Brookfield responded

Thank you sharing this amazing review about your experiences over the past 15 years. We appreciate your continued loyalty.

August 14, 2021

Great! Efficient! Very timely! Courteous! Service oriented! Organized! Clean environment. Nice perks while waiting. Service Department staff was very professional and pleasant. Customer waiting room More

by RGJACKOWSKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derrick Petrowski
Aug 16, 2021 -

Acura of Brookfield responded

Thank you for the wonderful feedback from your recent visit to our service department.

August 13, 2021

Very professional and a very nice waiting room and car is always clean when you get it back. Only minor complaint is that the trailer hitch took longer to install then I was originally told. More

by RSCHAUSS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Hoff
Aug 16, 2021 -

Acura of Brookfield responded

Thank you for the feedback from your recent service visit. I would like to apologize that trailer hitch took longer than expected. If you have any further questions or concerns, please do not hesitate to contact me. Respectfully, Colin Fiedler Service Manager 262-439-6032

August 13, 2021

Very friendly and helpful service departmentAaaaa a a. Very friendly and helpful service department Aaaaa a a. A a. A a a a a w w a very dumb to require 25 min words More

by Jim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stuart, Ron Hoff, Derrick Petrowski
Aug 16, 2021 -

Acura of Brookfield responded

Thank you for this great feedback.

August 13, 2021

Purchase was easy with Richard & Delivery was smooth & showing all the new options & how to operate was very knowledgeable by Mr Denver & he helped us More

by MUKUL.CHAWLA01
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr Denver , Rich Bravata
Aug 16, 2021 -

Acura of Brookfield responded

Congratulations on your new vehicle. It is great to hear about the easy and smooth buying process with Rich and Denver.

August 12, 2021

The entire Acura team was very helpful. We appreciated their flexibility during a difficult car sourcing environment. We are really enjoying our new vehicle. Thanks! More

by pgriepentrog
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Groth, Alan Somers
Aug 12, 2021 -

Acura of Brookfield responded

Congratulations on your new vehicle. Thank you for sharing this great review and we are happy to hear you are enjoying your new vehicle.

August 12, 2021

Clean, pleasant, and polite. I am always happy to go to this location even though it's 30min away. They always call and text to make sure I know what is going on and when everything will be done. More

by RYANKENNEDY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Schersing, John Parker, Dan Surges
Aug 12, 2021 -

Acura of Brookfield responded

Thanks for sharing this incredible review.

August 11, 2021

Great, fast service that always begins with a smile and ends with a smile. Great professionalism always! I truly love Acura. This is my 5th lease. More

by mealoneatx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Parker
Aug 11, 2021 -

Acura of Brookfield responded

Thank you for your continued patronage and sharing this wonderful review. It is great that you truly love your Acura.

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