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Acura of Brookfield

Brookfield, WI

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1,398 Reviews

19180 W Bluemound Rd

Brookfield, WI

53045

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1,398 Reviews of Acura of Brookfield

August 03, 2021

Great service and a very friendly staff. Got me in and out for an oil change within a short period of time. Also, clean and beautiful waiting room. More

by jerryrobin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Hoff, Derrick Petrowski
Aug 03, 2021 -

Acura of Brookfield responded

Thank you for the wonderful feedback from your recent service visit.

August 02, 2021

Excellent customer service. Listens to the customer and recommends the best solutions to need the customer's needs/desires. Keeps the customer appraised of the status of an order. The financing, prep, and More

by pjkautz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Denver Bramel, Rich Bravata, Jacob Groth
Aug 02, 2021 -

Acura of Brookfield responded

We are thrilled to hear about your excellent buying experience. We appreciate your business and hope you are enjoying your new vehicle.

August 02, 2021

Roni at the service checkout went beyond her job in helping me resolve a paperwork issue which I really appreciate. Colin and Dan were outstanding in helping me with the repair and process. Thank you More

by EE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Surges, Colin Fiedler
Aug 02, 2021 -

Acura of Brookfield responded

Thanks for the wonderful feedback from your recent service visit.

August 02, 2021

I’ve been coming here for many years, never had any issues. They have Great customer service. Everyone is friendly and knowledgeable, if there is something they don’t do they can point you in the right More

by Brittany
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derrick Petrowski
Aug 02, 2021 -

Acura of Brookfield responded

Thank you for sharing. We appreciate your continued loyalty.

July 31, 2021

Service was excellent as I would expect from Acura after being a customer for many years. Only issue is that your parts abs labor pricing is too expensive which may lead me to other car manufacturers for More

by TLS Owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Schersing
Aug 03, 2021 -

Acura of Brookfield responded

Thanks for your continued patronage of the Acura brand and Acura of Brookfield. We continually try to stay competitive with our parts and labor pricing within the local market and also strive to provide excellent service with the very best factory-trained Technicians available. We would like to know more about your pricing concerns so we would appreciate that you reach out to Service Manager Colin Fiedler at 262-785-1918.

July 31, 2021

Great service every time! No pressure and easy to work with! Multiple cars purchased and have never had a bad experience. We will be back again. More

by cmusche
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Kaemmer, Roger Meeker
Aug 02, 2021 -

Acura of Brookfield responded

Congratulations. Thanks for sharing this great review about your past buying experiences.

July 30, 2021

Always a good experience here. Always friendly and trustworthy. They are consulting and never push service I don’t need. I find a lot of value here. More

by TIM.D.MIERENDORF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Stawicki
Aug 02, 2021 -

Acura of Brookfield responded

Thanks for sharing this incredible review.

July 30, 2021

They have proven to be honest and transparent in their business dealings. I appreciate that they take the time to explain everything in detail with assuming or trying to hide information. More

by jlsmith7999
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Bravata, Jacob Groth
Aug 02, 2021 -

Acura of Brookfield responded

Congratulations on your new vehicle. Thank you for sharing this great feedback about your recent buying experience.

July 30, 2021

Near my home, friendly, always solves my issues, complimentary car wash is important! Good selection for another Acura! Waiting area is always clean w/ nice selection of products! More

by gattouna
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Parker, Ron Hoff
Jul 30, 2021 -

Acura of Brookfield responded

Thank you for sharing this wonderful feedback.

July 29, 2021

Service and sales people work very hard to solve any problem. They listen carefully and are attentive to our needs. Cashier is a friendly person and works quickly to complete our transaction. More

by JOHN@TMCMARKETING.COM
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rich Bravata, Dan Surges, Gary Krier
Jul 30, 2021 -

Acura of Brookfield responded

We appreciate this wonderful feedback.

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