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Acura of Brookfield

Brookfield, WI

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1,398 Reviews

19180 W Bluemound Rd

Brookfield, WI

53045

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1,398 Reviews of Acura of Brookfield

July 29, 2021

Outstanding. IService team consistently awesome. Outstanding. I Service team consistently awesome. Richard awesome in sales too. Overall professional and helpful staff a big reason why i I’ve bee More

by Tmsfyi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin, Dan Surges, Gary Krier, Ron Hoff
Jul 30, 2021 -

Acura of Brookfield responded

Thank you for sharing this incredible review about your outstanding experiences. We appreciate your continued loyalty.

July 29, 2021

Great service. Colin got the more difficult parts to find for my ‘98 NSX without issues. He made quality recommendations in further service to protect my classic in its pristine condition. I will be back in More

by smurftone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Fiedler
Jul 30, 2021 -

Acura of Brookfield responded

Thank you for sharing this great review about your experience with Colin.

July 28, 2021

I am always taken care of every time I visit. I’ve been a client for 15 years and I’m on my 2nd Acura. More

by mdocprep
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam
Jul 28, 2021 -

Acura of Brookfield responded

Thank you for sharing. We appreciate your continued loyalty over the past 15 years.

July 28, 2021

The prompt service and customer service perks are appreciated. The heads up on what’s going to or where service is promptly needed is very helpful. More

by DEBROWN7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Surges
Jul 28, 2021 -

Acura of Brookfield responded

Thank you for sharing this great feedback from your recent service visit.

July 27, 2021

Great experience. Gave me a loaner car. Finished on time. Gary kept me updated. My car was returned nice and clean. Everyone was professional and easy to work with. More

by One final step
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Krier
Jul 28, 2021 -

Acura of Brookfield responded

It is wonderful to hear about your great experience with Gary during your recent service visit.

July 27, 2021

They mistakenly titled my brand new car in my ex husband's name even though the information I signed for the title was correct. Of course, the lien is in my name. Not acceptable. More

by lorikampstra
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Keith Cohen, Jacob Groth
Jul 30, 2021 -

Acura of Brookfield responded

Thank you very much for taking the time to discuss this matter over the phone. We apologize for our mistake and took immediate action to correct the error. We appreciate your patience and understanding and hope you are enjoying your new Acura!

July 26, 2021

Fast and friendly service! I was able to drop in on a Friday afternoon to get my tire repaired. They were very quick, friendly, and the price was fair. More

by AQ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derrick Petrowski
Jul 26, 2021 -

Acura of Brookfield responded

It is great to hear about your quick and friendly tire repair. Thanks for sharing.

July 24, 2021

We know Richard Bravata for many years always have provided us great service and advice We have recommended him and the dealership and will return in the future More

by tovar
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Bravata, Jacob Groth
Jul 26, 2021 -

Acura of Brookfield responded

Congratulations on your new vehicle. Thanks for sharing this great review and recommendation for Rich. We hope you are enjoying your new vehicle.

July 23, 2021

Terrific place to do business. Fair treatment and pricing. Sales staff is knowledgeable and thorough. Backup staff helped make paperwork quick and easy. Tech staff gave a really good.orientation to More

by Jcaruso1938
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Denver, Rich Bravata, Jacob Groth
Jul 26, 2021 -

Acura of Brookfield responded

Congratulations on your new vehicle. Thanks for sharing this great review about your buying with Rich and the rest of the team. We appreciate your continued loyalty and hope you are enjoying your new Acura.

July 23, 2021

Good service and communication from David. Denver did a good job with explanation of car features. Jacob was thorough but not always clear with credits given. More

by chuck.kirby
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Denver , David Kaemmer, Jacob Groth
Jul 26, 2021 -

Acura of Brookfield responded

Congratulations on your new Acura. Thanks for sharing about your good buying experience with David. If you have any additional feedback or concerns regarding the credits given, please do not hesitate to contact me. Respectfully, Terry Truttschel Sales Manager 262-439-6009

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