
Acura of Fort Myers
Fort Myers, FL
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I’ve always trusted the professionals in the Ft Myers Acura service department. My recent experience was particularly excellent. I was having an electrical issue and I had the vehicle at another shop. I Acura service department. My recent experience was particularly excellent. I was having an electrical issue and I had the vehicle at another shop. I wasn’t confident the issue was going to be resolved there so I contacted Aaron in the Acura service department. He confidently took charge of the situation and we brought the car over. The original issue and a couple others pointed out by the technicians were quickly and efficiently handled by the team. Aaron stayed in contact with me step by step giving a sense of ease and comfort. The vehicle was returned to me washed and in perfect condition. I am very grateful to the team. More
Just had a service appointment for oil change, transmission fluid drain and fill, brake fluid change, and front and rear brakes installed. During the service they discovered the timing belt tens transmission fluid drain and fill, brake fluid change, and front and rear brakes installed. During the service they discovered the timing belt tensioner was leaking during the inspection and notified me of the concern. Timing belts in Acura/Honda are mission critical and the technicians noticed the issue before disaster occurred as loss of belt tension can cause failure leading to critical engine damage. Joshua my service advisor let me know and we scheduled additional service to get this addressed. As a long time customer (since 2011) I have always had excellent service from Fort Myers Acura. Excellent technicians, excellent service advisors, and the service manager keeps things running smoothly leading to a great experience. This team works well together - Well done! More
We always receive courteous and prompt service at the dealership. The sales associates are very helpful and explain everything to us in detail. dealership. The sales associates are very helpful and explain everything to us in detail. More