Acura of Fort Myers

I was in the market to buy a one to two year old Acura TSX. When I came across some of the cars online at Scanlon, they appeared to be having some good deals (one in particular a 2012 Acura TSX with abou TSX. When I came across some of the cars online at Scanlon, they appeared to be having some good deals (one in particular a 2012 Acura TSX with about 10K miles) so when I was ready, I made the venture from Naples, Florida. John Gallman sat patiently as I test drove some vehicles and awaited my car to be valued for trade in. The trade in value they gave me for my car was way below expected and when I asked to speak with the sales manager for negotiations, the sales manager, John Santillo, was quick on the draw to tell me there were no negotiating and my car was simply at best worth what they were going to give me. After going back and forth, John Santillo's last response was "Well you shouldn't be buying an Acura" insinuating that I couldn't afford one. LET ME TELL YOU. Not only did I take it to several OTHER dealerships where they ALL offered me higher prices than what Scanlon was going to give me, I got an even better deal on a 2013 Acura TSX (no dings, scratches, leather wearing and only 5K miles) for THOUSANDS less than the one they were trying to sell me at Scanlon. Because of the Sales Managers attitude towards me, I wouldn't even trust them to get me the best interest rate possible! I will never shop at Scanlon Acura nor will I tell ANYONE to go there. More

This was our first experience with Scanlon Acura. The manager, John Santillo, listened carefully to our interests and concerns. He assigned Phil Ursillo to assist us in our efforts to find the right aut manager, John Santillo, listened carefully to our interests and concerns. He assigned Phil Ursillo to assist us in our efforts to find the right automobile. Phil showed us two vehicles that interested us and took us for test rides. After discussing the vehicles he then suggested we look at a third option, the one we ultimately selected. After we purchased the vehicle, Phil took his time to explain the various operational items within the auto (use of phone, navigation, etc.). At no time did we feel any undue pressure. In fact, everyone we encountered at the dealership was cordial and polite. It truly was the best experience we have had in acquiring an automobile. The Rolands More

Phil was very accommodating in our car purchase. He treated us fairly and honestly. He did not pressure us into our purchase. As a side note, my husband NEVER gives out "10's", thus the "9's" on hi treated us fairly and honestly. He did not pressure us into our purchase. As a side note, my husband NEVER gives out "10's", thus the "9's" on his survey. He was not dissatisfied with our interaction with Phil. I would have given (and do give) Phil "10's"! We will recommend Phil to our friends and will be happy to deal with him again on our next Acura purchase. More

I was in the market for a new car and stopped by Scanlon Acura to test drive the TSX. I was approached by Doug Sage who immediately impressed me with his willingness and eagerness to help as well as his pro Acura to test drive the TSX. I was approached by Doug Sage who immediately impressed me with his willingness and eagerness to help as well as his professional business etiquette. Being a first time buyer, I truly appreciated with how patient and courteous Doug was with me throughout the entire process. Thank you Doug and the team at Scanlon...You all played a pivotal role in my desire to lease a 2013 Acura TSX from Scanlon!! -Alex More

I am over 60 years old and bought a number of cars in my time...buying from Scanlon Acura was the best experience I ever had. John Hartmann, my salesperson was straight shooter, no smoke and mirrors, no ho time...buying from Scanlon Acura was the best experience I ever had. John Hartmann, my salesperson was straight shooter, no smoke and mirrors, no how can I earn your business. He listened and worked with us to make the deal happen. He took the time to walk us through the whole process and took the time to show us how to use the equipment on the SUV. Great SUV and salesperson, if you are going to buy a vehicle, it would be worth you time to go see him! More

What a great bunch of employees this dealership employs. I sold my 2005 Acura last Friday and everyone was very friendly and very co-operative. My main reason for writing this review has to do mostly with I sold my 2005 Acura last Friday and everyone was very friendly and very co-operative. My main reason for writing this review has to do mostly with one of your employees whose name I believe is Nelson and who works in the Service Department. He is a very extremely honest individual who found an envelope with a lot of money in it which was located in the trunk of the 2005 Acura I sold to them, and the money was found where the spare tire is located. He turned this huge sum of money into the office management - (over $1,700.00) and they gave me a call and told me of him finding it, and to come in at my convenience and claim it. Since the Acura had been my deceased husband's car, I had no idea whatsoever that this money even existed. God bless all of them - they are a great bunch of guys!! I cannot say enough good things about them, but I do believe they are earning their wings!! Thank you again, guys, Marilyn Podojak More

We gave this dealership very high ratings because, what can be a stressful experience was made easy by John Gallman. He gave us the best price, great service, spent lots of time showing us the features of can be a stressful experience was made easy by John Gallman. He gave us the best price, great service, spent lots of time showing us the features of our new car, and has answered all our questions in a friendly and professional way. Manager Randy Roux conducted the business part of the sale also in a friendly and professional way. Everyone at the dealership has been accommodating and helpful. More

I have been bringing my car to Scanlon for all service needs since I purchased it in 2002 and have always been pleased, not just with the service, but with the people in the service department. They are f needs since I purchased it in 2002 and have always been pleased, not just with the service, but with the people in the service department. They are friendly, professional, courteous and make you feel at home while your car is being serviced. The sales people I've spoken with are also in those categories. I arrived with my 2002 RSX to see if they would be interested in purchasing my vehicle before negotiating a lease. Phil Ursillo was able to meet my expectations on my car and then provide a great lease on a new ILX with the premium and technology packages. Randy in finance made the pile of paperwork to sign effortless. Phil then stayed even after closing hours to answer our questions and explain and show my wife and I all the features of the new car. I highly recommend Scanlon Acura. They are definitely the " whole package" in automobiles; sales, service, friendliness and a "Deal you'll feel good about." More

We went back to Scanlon Acura because the service has always been great and Jesse Sellers has always been vey accommodaing to us whenever we had a question about our previous Acura that we purchased from always been great and Jesse Sellers has always been vey accommodaing to us whenever we had a question about our previous Acura that we purchased from him. He always had the knowledge and infomation we needed. He makes purchasing a new car a very pleasant experience. The service department is always on the mark. We bought our first Acura in 1988 and we are still loyal customers. See you next time. Thank you, Fran and Anthony Ferrari More

I am now the proud owner of a 2009 Acura MDX. I had been looking for an SUV and had heard good things about the MDX so decided to look here. John Hartmann was excellent. My wife and I took our time and he p looking for an SUV and had heard good things about the MDX so decided to look here. John Hartmann was excellent. My wife and I took our time and he patiently answered our questions, took care of all of the details and made us feel right at home. When it came time to do the deal, Joe Ferrigno, the sales manager, came in and basically gave us a deal we couldn't refuse with the whole process taking less than 15 minutes. Randy Roux handled the paperwork quickly and professionally. I would highly recommend this dealership and look forward to getting the know the service department. More