210 Reviews of Acura of Laurel - Service Center
Continued Service Love the reminders on service ams the coupons come in just in time. Always greeted with a smile and details of exactly what to expect. Love the reminders on service ams the coupons come in just in time. Always greeted with a smile and details of exactly what to expect. More
Oil Change and Service I pulled up to the service bays and was brought in immediately. They were expecting me. I turned over my keys and then they took me to the customer I pulled up to the service bays and was brought in immediately. They were expecting me. I turned over my keys and then they took me to the customer waiting area. There was coffee, soda pop and pastries/muffins, all on the house. I likes that a lot. I sat down and enjoyed my snacks and within an hour my car was done and I went on my way. Great experience and will bring my car back for all future service needs. More
Kudos from a loyal customer I made an online appointment when my Service Reminder light came on. Mr. Pablo Ortiz signed me in and told me when I could expect my car to be ready. I made an online appointment when my Service Reminder light came on. Mr. Pablo Ortiz signed me in and told me when I could expect my car to be ready. He went above and beyond to be sure my car was ready before lunchtime so I would be on time for my Dr.'s appointment even including an alignment that was not quite yet due. Pablo was friendly and professional and even gave me his card for future visits or questions. I noticed the updated and welcomed changes in the waiting lounge as well. Way to go Tischer!! Dr. IDP More
Oil Change Best services is here. Thank you James Grandstaff for always be so nice and help me with all my needs for my Rogue (and that includes finding the best Best services is here. Thank you James Grandstaff for always be so nice and help me with all my needs for my Rogue (and that includes finding the best deals to save costs). More
Mr. MFon - Excellent & Very Professional I was there to get my car service, and decided to walk around and look at the new 2016 Nissans and ran into Mr. MFon, which I thought was a customer a I was there to get my car service, and decided to walk around and look at the new 2016 Nissans and ran into Mr. MFon, which I thought was a customer and checking out the inventory of cars on the lot as well. I was very pleased with his politeness and professional skills. His service was so great, I end up trading my 2014 Rogue in for a newer model. He presented (SOAR) Service Over & Above Requirements skills for the customer. More
First oil change on my new car Excellent customer service made sure I was alright through out my wait offer something to drink & appetizers. I've been coming since I had a Acura eve Excellent customer service made sure I was alright through out my wait offer something to drink & appetizers. I've been coming since I had a Acura everything went well More
"Excellent Service with a smile" My visit last week was just great. I've been taking my 2009 Acura TSX to Tischer for the last 3 years. Every time i take the car, I explain my car i My visit last week was just great. I've been taking my 2009 Acura TSX to Tischer for the last 3 years. Every time i take the car, I explain my car is losing oil between oil changes. Long story short, I take it and I speak with Frank in the service department. I explained to him with a little frustration in my voice the issue. He goes above and beyond and finds that Acura issued a bulletin pertaining to the car. I received my car back days earlier than promised. Frank, thanks for the excellent service. It's really good to know Tischer Acura employs such great staff such as yourself. Dunham More
Service quicker than promised Came in for an oil changed and was told it would be appx an hour. Car was ready, with a car wash in 30 minutes. Came in for an oil changed and was told it would be appx an hour. Car was ready, with a car wash in 30 minutes. More
Brought my Acura MDX for regular service. Service was outstanding brought my 2014 Acura MDX for A13 service. Mr. Ortiz helped me out even though I did not have a scheduled appointment. It too Service was outstanding brought my 2014 Acura MDX for A13 service. Mr. Ortiz helped me out even though I did not have a scheduled appointment. It took like an hour for my service and the best part was I got all kinds of discounts for my final payment. I will recommend Tischer Acura for the future car buyers, and for the great service. More
Awesome! I brought my Acura in for service. Taylor Hopkins worked with me and di a wonderful job!! She was very helpful and knowledgeable. She was vey friendly I brought my Acura in for service. Taylor Hopkins worked with me and di a wonderful job!! She was very helpful and knowledgeable. She was vey friendly and I would definitely come back. More