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Acura of Laurel - Service Center

Laurel, MD

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210 Reviews

210 Reviews of Acura of Laurel - Service Center

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May 24, 2016

Continued Service Love the reminders on service ams the coupons come in just in time. Always greeted with a smile and details of exactly what to expect. More

by Sherry Hicks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Noah Black, Cassidy Dennis
Jan 04, 2017 -

Acura of Laurel responded

Hi Sherry. Thank you so much for the glowing review of our service department! We look forward to taking great care of you for many years to come.

May 21, 2016

Oil Change and Service I pulled up to the service bays and was brought in immediately. They were expecting me. I turned over my keys and then they took me to the customer More

by Jon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Kendrick
Jan 04, 2017 -

Acura of Laurel responded

Hi Jon. Thank you so much for the glowing review! We are so pleased to hear about your positive experience with our service department. We look forward to taking great care of you for many years to come.

May 17, 2016

Kudos from a loyal customer I made an online appointment when my Service Reminder light came on. Mr. Pablo Ortiz signed me in and told me when I could expect my car to be ready. More

by Drilenedpayne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pablo Ortiz
May 18, 2016 -

Acura of Laurel responded

Thanks Dr. IDP! We are very happy to hear that Pablo took good care of you and we are also happy that you noticed our upgrades in the service lounge. Thank you for taking the time to write a review, it means a lot to us! Take care and we will see you next time!

May 17, 2016

Oil Change Best services is here. Thank you James Grandstaff for always be so nice and help me with all my needs for my Rogue (and that includes finding the best More

by Manuela
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Grandstaff
May 18, 2016 -

Acura of Laurel responded

Thanks for taking the time to write a review of our service department! We are thrilled to hear that James took good care of you and we look forward to seeing you at your next visit.

May 10, 2016

Mr. MFon - Excellent & Very Professional I was there to get my car service, and decided to walk around and look at the new 2016 Nissans and ran into Mr. MFon, which I thought was a customer a More

by MY ROGUE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mfon Mfon
Jan 04, 2017 -

Acura of Laurel responded

Thank you so much for the five-star review! We are so pleased you had such a positive experience in both our service and sales department. We look forward to taking great care of you for many years to come.

May 06, 2016

First oil change on my new car Excellent customer service made sure I was alright through out my wait offer something to drink & appetizers. I've been coming since I had a Acura eve More

by K.R.S.808
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Kendrick- service advisor
May 06, 2016 -

Acura of Laurel responded

Thank you for taking the time to leave a 5 star review. We are so glad you had a positive experience at our service department and appreciate your business.

May 03, 2016

"Excellent Service with a smile" My visit last week was just great. I've been taking my 2009 Acura TSX to Tischer for the last 3 years. Every time i take the car, I explain my car i More

by CleoMarley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Sevice Department
May 06, 2016 -

Acura of Laurel responded

We are thrilled to hear about the great experience you had with Frank and our Tischer service department. Thank you for taking the time to leave a rave review. We look forward to seeing you at your next service visit.

May 01, 2016

Service quicker than promised Came in for an oil changed and was told it would be appx an hour. Car was ready, with a car wash in 30 minutes. More

by BELVA MARTIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't remember
May 06, 2016 -

Acura of Laurel responded

We strive for great service and are glad we were able to service your car and have you out the door quicker than expected. Thank you for your business and we appreciate the 5 star review.

April 19, 2016

Brought my Acura MDX for regular service. Service was outstanding brought my 2014 Acura MDX for A13 service. Mr. Ortiz helped me out even though I did not have a scheduled appointment. It too More

by andrew.tadikonda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. Ortiz
May 06, 2016 -

Acura of Laurel responded

We are happy to hear that you had a great experience at Tischer and that our service department had you done in a timely fashion at the right price. We appreciate your 5 star review and look forward to providing you the same outstanding service in the future.

April 15, 2016

Awesome! I brought my Acura in for service. Taylor Hopkins worked with me and di a wonderful job!! She was very helpful and knowledgeable. She was vey friendly More

by Smith,c.9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor Hopkins
May 06, 2016 -

Acura of Laurel responded

We are happy to hear about the positive experience you had with Taylor and our Tischer service department. We appreciate you taking the time to leave a great review and look forward to seeing you at your next service visit.

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