Acura of Laurel - Service Center

Phenomenal Service Writer! I don't usually write reviews but this calls for one...Taylor Hopkins was an exceptional service writer! She was very friendly and knowledgeable and p I don't usually write reviews but this calls for one...Taylor Hopkins was an exceptional service writer! She was very friendly and knowledgeable and put me at ease right away. Was my first time at Tischer but from now on...I'll be scheduling ALL my visits with Taylor! More

Good experience Friendly staff and reliable service. Relatively fast service. Nice waiting area. Overall a decent experience. I would come back here again for service Friendly staff and reliable service. Relatively fast service. Nice waiting area. Overall a decent experience. I would come back here again for service for sure. More

Quality ain't cheap! I went in for 150k mile service and A/C service and was shocked at the quote. I went ahead and had the service done and am very happy with the result I went in for 150k mile service and A/C service and was shocked at the quote. I went ahead and had the service done and am very happy with the results, but now very happy with the cost. I'm sure the dealer prices are pretty much the same, but the quote to change the spark plugs was $400 - ridiculous in my mind (yes, they have to pull the manifold to get to the back plugs, but who came up with THAT design?!!!). Anyway, my service rep (Jason Taylor) came up with some coupons and managed to reduce the price by a couple of hundred, for which I'm very grateful, but WOW - Nissan repairs are expensive! More

Excellent Service Had a wonderful experience doing my first oil change with the dealer. My service rep, Justin Taylor, was exceptionally nice and accommodating, making Had a wonderful experience doing my first oil change with the dealer. My service rep, Justin Taylor, was exceptionally nice and accommodating, making sure that the issue I had with the noise coming from one of the guard-rails on the roof of the car was fixed and he also made sure that I had loaner car to move around while my car was at the shop. The dealer and the service rep exceeded my expectation. I definitely would recommend Tischer to anyone for their auto needs! More

Excellent and successful service I brought my 2008 Acura TL in for servicing in late March. There were a number of things that needed to be done to the car. I found both the Service R I brought my 2008 Acura TL in for servicing in late March. There were a number of things that needed to be done to the car. I found both the Service Rep, Frank Davis, and the mechanic who worked on my car easy to work with and very helpful in determining what needed to be done and in their explanations to me. I have always enjoyed and been satisfied with the service at Tischer Acura and have never had my car serviced anywhere else. I expect to keep my car for a long time, it is a great car, and with the help of the people at Tischer, I will. More

Service was great was a tad bit up set but got over it I was told one time but the time was longer then I wanted to be in was great was a tad bit up set but got over it I was told one time but the time was longer then I wanted to be in More

My thanks to Taylor Hopkins! Taylor, You were great! It's so nice to see your face back at Tischer Acura. You do such a great job helping us get in and out of the shop with o Taylor, You were great! It's so nice to see your face back at Tischer Acura. You do such a great job helping us get in and out of the shop with our cars. I will ask for you the next time I need servicing. Thanks for a job well done! More

Awesome He was very friendly , helpful & everything I needed done on time , prices was reasonable , recommended other services , helped answered some of those He was very friendly , helpful & everything I needed done on time , prices was reasonable , recommended other services , helped answered some of those questions I was asking More

Great customer service Took my truck in for an oil change. Bruce my service advisor call to alert me of some concerns he had about my truck. He took the time out to explain Took my truck in for an oil change. Bruce my service advisor call to alert me of some concerns he had about my truck. He took the time out to explain to me the problems with my truck. He is very knowledgeable about his job. More

Great service experience James serviced my car. He was prompt, explained what would be done to my car which I really appreciated. To top it off he was polite! Awesome service. James serviced my car. He was prompt, explained what would be done to my car which I really appreciated. To top it off he was polite! Awesome service.....go Nissan! More