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Acura of Laurel - Service Center

Laurel, MD

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210 Reviews

210 Reviews of Acura of Laurel - Service Center

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March 07, 2015

Excellent service I recently took my 2015 RDX for service. I was very much impressed by the service. Jason, the advisor, was extremely curteous, friendly, and helpful. More

by Jain
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Karlin
Mar 09, 2015 -

Acura of Laurel responded

Hi, Jain, Thank you for taking the time to leave us a 5-star rating. We're glad to hear you were impressed and pleased with our service. Thank you for the kind words about Jason, too!

March 05, 2015

Strange issues with my `05 MDX I am selling my `05 MDX with 198,000 miles on it to a friend and wanted to make sure all was well with it, so I brought it in to have Rob Coates and h More

by JeffK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 06, 2015 -

Acura of Laurel responded

Hi, Jeff, Thank you for taking the time to leave us this great review. We're so pleased to hear that you were satisfied with Rob and the service at our dealership. Good luck with your car sale and thank you for choosing Tischer for your car care needs.

February 27, 2015

Overall Customer Service After battling with our recent severe weather inclement days (snow), I recently visited Tischer Nissan to repair my damaged splash guard located in th More

by Luda21435cris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Glover
Mar 02, 2015 -

Acura of Laurel responded

Hello, Thank you very much for taking the time to leave us this positive review. We're glad you were pleased with the service and experience at our dealership. Thank you for spreading the good word about us and for entrusting us with your car's needs!

February 19, 2015

George Glover is the best at Tischer Tad is the best salesman an I know this because I sent five people to him an they all brought cars an loved him as well! And the best service tech is More

by Altima
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tad and George Glover
Feb 23, 2015 -

Acura of Laurel responded

Thank you so much for leaving this positive 5-star review. We are so thrilled to hear you (and the people you have referred) have had stellar experiences with our staff. Thank you for your compliments and your recommendations!

February 16, 2015

Excellent Jason is very courteous, experienced and he is my excellent Acura Service Advisor. I always come back to him anytime my car need a service no matter i More

by tudinh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Karlin
Feb 18, 2015 -

Acura of Laurel responded

Hello, Thank you for leaving us a positive review and for taking the time to leave your kind comments about Jason. I will be sure to pass on the compliments. Thank you for being a loyal Tischer Acura customer.

February 07, 2015

Highly pleased Mr. Grandstaff, my Service Advisor, was top notch! He was spot on with his time estimate, and was thorough and professional. Great representative f More

by R T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Grandstaff
Feb 09, 2015 -

Acura of Laurel responded

Hello! Thank you so much for leaving us a positive review. We're glad to know our team was able to help you out and provide a good experience for you. Thank you for your business.

February 02, 2015

srt "Exceptional Service Center" Jason, my Acura Service Advisor, is very courteous, patient and customer service oriented. He listened carefully and addressed all of my concerns. H More

by Peace2015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Karlin
Feb 04, 2015 -

Acura of Laurel responded

Hello, I wanted to thank you for leaving a positive review for us. I will be sure to pass on your great feedback to Jason. Thank you so much for choosing Tischer and for your continued business.

January 25, 2015

Best service center/everyone cares about the customers! George, my Nissan Service Adviser, is extremely customer service oriented. He listened to and addressed each of my concerns, and lead me through the e More

by mgd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Wolfe
January 21, 2015

You Go Girl Kudos to Taylor for keeping me ahead of the game. Right around Christmas in anticipation of a recall, she ordered the parts for her RLX customers. Sh More

by doc
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Jan 21, 2015 -

Acura of Laurel responded

Thank you for leaving us a positive review. I'm glad to hear our team was on top of things when it came to service and your RLX. Thank you for being a loyal Tischer Acura customer!

January 20, 2015

Just Chillin' I had the best time today. And normally that's not said when you go to get your oil changed. But, I thoroughly enjoyed talking to James. Not only d More

by DeeDee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James (not sure of his last name)
Jan 21, 2015 -

Acura of Laurel responded

Hi, DeeDee! Thank you for leaving us a positive review. I'm glad to hear you had a great time at the dealership and that you and James have a good rapport. Thank you for recommending Tischer!