210 Reviews of Acura of Laurel - Service Center
Excellent service I recently took my 2015 RDX for service. I was very much impressed by the service. Jason, the advisor, was extremely curteous, friendly, and helpful. I recently took my 2015 RDX for service. I was very much impressed by the service. Jason, the advisor, was extremely curteous, friendly, and helpful. More
Strange issues with my `05 MDX I am selling my `05 MDX with 198,000 miles on it to a friend and wanted to make sure all was well with it, so I brought it in to have Rob Coates and h I am selling my `05 MDX with 198,000 miles on it to a friend and wanted to make sure all was well with it, so I brought it in to have Rob Coates and his team review it. I was thrilled with the thoroughness of report that Rob gave me - more info than I ever expected! I am now sure that it will make a good car for a friend. More
Overall Customer Service After battling with our recent severe weather inclement days (snow), I recently visited Tischer Nissan to repair my damaged splash guard located in th After battling with our recent severe weather inclement days (snow), I recently visited Tischer Nissan to repair my damaged splash guard located in the front of my vehicle’s bumper and the passenger window control button on my driver side. My designated Tischer Nissan service adviser, George, did a great job with precisely documenting and assessing the damages, as well as having an overall great customer service to supplement the service. He was very prompt with contacting me with updates with to my vehicle as the day progressed, which included providing accurate detailed explanation for the estimated time arrival of the order the window control part. I wouldn't hesitate to recommend this great service to my friends and family. More
George Glover is the best at Tischer Tad is the best salesman an I know this because I sent five people to him an they all brought cars an loved him as well! And the best service tech is Tad is the best salesman an I know this because I sent five people to him an they all brought cars an loved him as well! And the best service tech is non other then Mr George Glover the best service advisor you could ask for friendly outgoing an excellent with his knowledge of his customers needs and I would recommend him to all of my friends Tischer is by far a great dealer!!! More
Excellent Jason is very courteous, experienced and he is my excellent Acura Service Advisor. I always come back to him anytime my car need a service no matter i Jason is very courteous, experienced and he is my excellent Acura Service Advisor. I always come back to him anytime my car need a service no matter if just only for a small job. I believe he treats all of his customers and myself with his great profesional manner. Jason has highly skills customer sevice, a valuable asset of Tischer Acura dealer. More
Highly pleased Mr. Grandstaff, my Service Advisor, was top notch! He was spot on with his time estimate, and was thorough and professional. Great representative f Mr. Grandstaff, my Service Advisor, was top notch! He was spot on with his time estimate, and was thorough and professional. Great representative for Tischer! More
srt "Exceptional Service Center" Jason, my Acura Service Advisor, is very courteous, patient and customer service oriented. He listened carefully and addressed all of my concerns. H Jason, my Acura Service Advisor, is very courteous, patient and customer service oriented. He listened carefully and addressed all of my concerns. He was very detailed and kept me abreast of the entire process. My experience at Tischer will keep me coming back. More
Best service center/everyone cares about the customers! George, my Nissan Service Adviser, is extremely customer service oriented. He listened to and addressed each of my concerns, and lead me through the e George, my Nissan Service Adviser, is extremely customer service oriented. He listened to and addressed each of my concerns, and lead me through the entire process - twice, as a matter of fact, as an issue that I had requested be taken care of at another facility (under warranty elsewhere) was incompletely repaired & I had to return my vehicle to Tischer. Tischer also provides free, new loner cars during the repair process. The loner car and cashier staffers at Tischer are also friendly & kind. My experiences at Tischer will keep me coming back! More
You Go Girl Kudos to Taylor for keeping me ahead of the game. Right around Christmas in anticipation of a recall, she ordered the parts for her RLX customers. Sh Kudos to Taylor for keeping me ahead of the game. Right around Christmas in anticipation of a recall, she ordered the parts for her RLX customers. She called when the parts were in she called and got me in and out. Talk about service!! Oh did I mention that I am a lifelong Tischer Acura customer ( I am driving # 3) so I know a keeper when I see one (Taylor and my RLX). I. D. Payne More
Just Chillin' I had the best time today. And normally that's not said when you go to get your oil changed. But, I thoroughly enjoyed talking to James. Not only d I had the best time today. And normally that's not said when you go to get your oil changed. But, I thoroughly enjoyed talking to James. Not only did he help me as far as my car is concerned. But, he also talked to me about the new VW Beetle that's I'm going to buy. (That's an inside joke between James and I). I'm not buying a VW!!! Also, it didn't take long at all to get my service done. Thanks so much, James!!!!!!!!!!!!!!!! More