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Acura of Laurel - Service Center

Laurel, MD

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210 Reviews

210 Reviews of Acura of Laurel - Service Center

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May 20, 2018

service - A1 outstanding, this is the second Acura from Tischer, and your service dept.'s quality and friendliness is one of the key reasons I keep coming back More

by jpjubins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pablo Ortiz
May 24, 2018 -

Acura of Laurel responded

Thank you for the wonderful reviews and kind words about our service department!

May 19, 2018

Great fast service will come again the staff was great very easy to set up appointments convenient times clean waiting room nice compliment snacks and drinks More

by Mdx 2007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leon sampson
May 24, 2018 -

Acura of Laurel responded

Thanks for the excellent review!

May 12, 2018

Excellent Time Management From the beginning until the end of my vehicle service experience Leon Sampson{Service Advisor) was very Professional and on Point with taking Good Ca More

by K3MVM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leon Sampson, Jim Allen
May 21, 2018 -

Acura of Laurel responded

Thank you for the excellent review! I am glad Leon and Jim were able to make your experience easy and hassle-free. Come back to see us again soon!

May 12, 2018

Spectacular!!!! Mike of the Service Dept. Outdid his self. From the moment I walked in until I left he treated me like family. Great job again and thank you. For thi More

by lglezinc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Powell
May 21, 2018 -

Acura of Laurel responded

Thank you for the 5- star review! Mike will appreciate the kind words and recommendation. Come back to see us again soon!

May 09, 2018

Another Excellent Experience The Hands Free Link mechanism needed replacement on my wife's car. Rob Mensah managed to have the part shipped overnight and installed the next day. H More

by SRC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Mensah
May 11, 2018 -

Acura of Laurel responded

Thank you for the great 5-star review! I am glad Rob was able to make your experience easy and hassle-free. Come back to see us again soon!

May 04, 2018

+Very satisfactory service. Justin answered my questions and helped with the details of my my MDX upcoming needs. Tischer's New showroom and service center were very impressive More

by Glenn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin
May 04, 2018 -

Acura of Laurel responded

Thank you for the excellent 5-star review, Glenn!

May 04, 2018

Customer service Robert was professional and explained everything in detail. Work was done sooner than expected. Waiting room was clean fully stocked with drinks and More

by jasper9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert
May 11, 2018 -

Acura of Laurel responded

Thank you for the excellent review of our service department and Robert!

May 03, 2018

Great Experience My advisor Robert was great. He was very courteous and very helpful. He thoroughly explained what needed to be done to my car and how much it would More

by tracymg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Mensah
May 04, 2018 -

Acura of Laurel responded

Thank you for the great review of Robert and our service department, Tracy!

April 29, 2018

Excellent service The benefit of a free loaner car for the overnight the car was in for service was greatly appreciated. It enabled us to keep our commitments during th More

by tra!ls4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob
May 04, 2018 -

Acura of Laurel responded

Thank you for the excellent review!

April 29, 2018

Appt for installing splash guards I was greeted immediately upon pulling in service bay. My advisor was right there waiting on me. My car was ready and sparkling clean in the time pr More

by AnnHerbert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pablo Ortiz
May 04, 2018 -

Acura of Laurel responded

Ann, thank you for the 5-star review! Pablo will appreciate the kind words. Come back to see us again anytime!

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