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Acura of Laurel - Service Center

Laurel, MD

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210 Reviews

210 Reviews of Acura of Laurel - Service Center

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December 30, 2014

Professional This service tech is this Dealerships best Tech. Anytime I have a Problem with my ZDX he make sure he look over the Car and fix it immediately. More

by toks56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Karlin
Dec 31, 2014 -

Acura of Laurel responded

Thank you for leaving us a positive review. I am glad to hear you continue to experience reliable service at our dealership. I will be sure to pass on the kind feedback to our team.

December 13, 2014

Service It's always a great experience visiting Tischer Acura to service my vehicle. The staff are professional, courteous, efficient and caring. I plan to More

by Rob Talley
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Karlin, Tony Saadipour
Dec 15, 2014 -

Acura of Laurel responded

Hi, Rob, Thank you for taking the time to leave us a positive review. I am so pleased to hear you have continued to receive satisfactory service at our dealership. On behalf of our whole team, thank you for choosing Tischer Acura!

November 28, 2014

Clutch repair Tischer service dept did a great job repairing my clutch. They called me when there were issues and when there were delays. I got the car back and hea More

by John Scully
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt martin
Dec 01, 2014 -

Acura of Laurel responded

Hi, John, Thank you for taking the time to leave a positive review of your experience at Tischer. We're glad the problems you were experiencing with your clutch were resolved to your satisfaction and that you have confidence in our service. We appreciate your business. Thank you for choosing Tischer!

November 20, 2014

drenaB Car Serviced @ Tischer I had an appointment this am to have my car serviced @ Tischer Nissan. First let me say that whenever I need to go to Tischer for any type of service, More

by drena.byrd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rome Wiliams; Brandon, Tony Saadipour
Nov 21, 2014 -

Acura of Laurel responded

Hi, DrenaB, Thank you so much for taking the time to leave us a positive review on Dealer Rater. We are so pleased your experience with Rome, Tony, and Tischer as a whole met your satisfaction. Thank you for your patronage and for choosing Tischer!

November 05, 2014

awesome service I was at the tishcer laurel location to service my car. My appointment was at 11 and even tho i was a few minutes late, Taylor my service advisor chec More

by AdamaCeesay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 12, 2014 -

Acura of Laurel responded

Thank you for your positive review, but more importantly, we are glad you found the service to be awesome. Thank you for choosing Tischer Acura for your car service needs and we look forward to seeing you again!

October 25, 2014

Great Customer Service....but First time at the service department on a Saturday, may not go on a Saturday again. Only 2 service advisors . Totally not acceptable. Customer service More

by lwalker323
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rome Williams
Jan 05, 2017 -

Acura of Laurel responded

Thank you for your feedback!

October 22, 2014

Excellent!!! I recently had the best experience I've had with Tischer since buying my car there. The service writer (Jason) was exceptionally helpful and knowledg More

by MTGivens
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Karlin
Jan 05, 2017 -

Acura of Laurel responded

Thank you for your feedback!

October 17, 2014

Amazing i was so pleased with the high level of customer service and the friendliness of the either Tischer Acura Nissan team at Laurel MD, hey Guys, that wa More

by ejembimarv
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Glover
Jan 05, 2017 -

Acura of Laurel responded

Thank you for your feedback!

April 16, 2014

Total insult Worse place I am a military vet I came in for a tire change because I hit a pot hole and was called a thief and a fraud because when I was on deployment my mom go More

by Jorc512
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Phil Day
May 05, 2014 -

Acura of Laurel responded

This was the result of a misunderstanding, which both parties unfortunately contributed to in some manner. We at Tischer have the utmost respect for the members of our Military. One only needs to visit our facility to confirm that fact. While we apologize for the perceptions of the author, we are committed to providing excellence in Customer Service and Satisfaction to all of our clients. We appreciate the confidence our Customers have in our business, and will continue to strive daily to earn that confidence.

March 20, 2014

Hello, my husband and I have bought my Acura TL a couple of years ago at Tischer Acura and It was the best decision that we made. My car was used and I've done all my service with Acura. I have been treated More

by Ineczka84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 05, 2017 -

Acura of Laurel responded

Thank you for your feedback!

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