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Acura of Laurel - Service Center

Laurel, MD

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210 Reviews

210 Reviews of Acura of Laurel - Service Center

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April 01, 2018

Great Experience Scheduled my appt. online. I was 10 minutes late arriving, but they were waiting for me. My service advisor, Michael Powell, is simply the best., poli More

by Renee E Hardy-Garrison
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Powell
Apr 02, 2018 -

Acura of Laurel responded

Thanks for the flattering review! We are so happy to see that you enjoyed your experience with us. We truly value your business and hope to see you again soon!

March 29, 2018

Always a good experience Quick and efficient. Always good experience when taking my car in for service. Staff is friendly and attentive. A great facility and the communication More

by passat123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leon
Mar 30, 2018 -

Acura of Laurel responded

Thank you for the 5-star review!

March 29, 2018

Good Experience Justin was great!!!! Facility was quite nice too. Been a customer for over 20 years, happy to continue. Danny has done a great job with the Operation, More

by NLJGI
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Phipps, Justin
Mar 30, 2018 -

Acura of Laurel responded

Thank you for the excellent review! Justin and Danny will appreciate the kind words. We appreciate your loyalty and come back to see us soon!

March 27, 2018

Professional and Informative The service I received was very professional. The service advisor explained everything in detail and worked hard to get my car back to me within a da More

by Acura2013
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pablo Ortiz
Mar 27, 2018 -

Acura of Laurel responded

Thanks for the great review! We are so happy to see that you enjoyed your experience at Tischer Acura. I will pass your kind words along to our sales team. We hope to see you again soon!

March 21, 2018

Service I had a great experience having my vehicle serviced. I was made aware that there would be a little bit of a wait, but that was fine. My vehicle was More

by MKP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Mensah
Mar 21, 2018 -

Acura of Laurel responded

Thank you for the awesome review of your service experience!

March 21, 2018

Accurate and timely The service provided was accurate. The cost was not expensive. My vehicle was ready as promised. It was also washed and vacuumed . The wait room w More

by Acurabuyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Bell
Mar 21, 2018 -

Acura of Laurel responded

Thank you for the excellent, five-star review! I am so pleased to hear our staff could take care of you throughout your service experience.

March 17, 2018

Service Had a good experience taking my car to be serviced. Car was fixed and ready for pickup on the same day. Received a loner as well. More

by Acura
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pablo Ortiz
Mar 19, 2018 -

Acura of Laurel responded

Thanks for the great review!

March 16, 2018

My vehicle was serviced in the time that I was told. The environment is very pleasant and service associates, as well. When my car was ready, I was given the receipt with an explanation of the repairs mA More

by Sweetpea23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Powell
Mar 19, 2018 -

Acura of Laurel responded

Thanks for the 5-star review! We appreciate your business and hope to see you again soon.

March 12, 2018

Excellent service Great service, friendly associates, comfortable waiting area. I have been to 3 different Acura branches, yet this place is the best of all. Waiting ti More

by HM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Phipps, Pablo Ortiz
Mar 19, 2018 -

Acura of Laurel responded

Thank you for the great review!

March 11, 2018

Oil Change Pablo's customer service skills are excellent! He was attentive and provided important details and answers to my questions about the vehicle report. I More

by IA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sales associate Solomon was professional, knowlwdgeable and a pleasure to deal with too., Pablo Ortiz
Mar 19, 2018 -

Acura of Laurel responded

Thank you for the excellent review!

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