210 Reviews of Acura of Laurel - Service Center
Great Experience Scheduled my appt. online. I was 10 minutes late arriving, but they were waiting for me. My service advisor, Michael Powell, is simply the best., poli Scheduled my appt. online. I was 10 minutes late arriving, but they were waiting for me. My service advisor, Michael Powell, is simply the best., polite, respectful considerate, knowledgeable are just a few adjectives to describe him. I, truly, appreciate him. Everything went well. I was in and out in less than an hour. I do not hesitate driving from Upper Marlboro, Md to Tischer Acura for my service needs. Please keep up the good work. I am a customer for life. More
Always a good experience Quick and efficient. Always good experience when taking my car in for service. Staff is friendly and attentive. A great facility and the communication Quick and efficient. Always good experience when taking my car in for service. Staff is friendly and attentive. A great facility and the communications are good and constant. More
Good Experience Justin was great!!!! Facility was quite nice too. Been a customer for over 20 years, happy to continue. Danny has done a great job with the Operation, Justin was great!!!! Facility was quite nice too. Been a customer for over 20 years, happy to continue. Danny has done a great job with the Operation, Kudos to him as well. More
Professional and Informative The service I received was very professional. The service advisor explained everything in detail and worked hard to get my car back to me within a da The service I received was very professional. The service advisor explained everything in detail and worked hard to get my car back to me within a day of dropping it off. His hard work and dedication to me as a customer is very much appreciated. More
Service I had a great experience having my vehicle serviced. I was made aware that there would be a little bit of a wait, but that was fine. My vehicle was I had a great experience having my vehicle serviced. I was made aware that there would be a little bit of a wait, but that was fine. My vehicle was actually finished earlier than expected. The associates that I interacted with were very friendly. More
Accurate and timely The service provided was accurate. The cost was not expensive. My vehicle was ready as promised. It was also washed and vacuumed . The wait room w The service provided was accurate. The cost was not expensive. My vehicle was ready as promised. It was also washed and vacuumed . The wait room was clean. More
Service Had a good experience taking my car to be serviced. Car was fixed and ready for pickup on the same day. Received a loner as well. Had a good experience taking my car to be serviced. Car was fixed and ready for pickup on the same day. Received a loner as well. More
My vehicle was serviced in the time that I was told. The environment is very pleasant and service associates, as well. When my car was ready, I was given the receipt with an explanation of the repairs mA The environment is very pleasant and service associates, as well. When my car was ready, I was given the receipt with an explanation of the repairs mAde. More
Excellent service Great service, friendly associates, comfortable waiting area. I have been to 3 different Acura branches, yet this place is the best of all. Waiting ti Great service, friendly associates, comfortable waiting area. I have been to 3 different Acura branches, yet this place is the best of all. Waiting time was appropriate and the waiting area was clean and spacious. Will go back for my next service! More
Oil Change Pablo's customer service skills are excellent! He was attentive and provided important details and answers to my questions about the vehicle report. I Pablo's customer service skills are excellent! He was attentive and provided important details and answers to my questions about the vehicle report. I have been a Tischer customer for close to 20 years and I'm pleased that the service is still top notch. More