210 Reviews of Acura of Laurel - Service Center
Service I was in for an oil change and car wash. I found the staff to be very friendly and helpful. I look forward to using them again. I was in for an oil change and car wash. I found the staff to be very friendly and helpful. I look forward to using them again. More
Great Experience I was very satisfied with the greeting of a service advisor (Leon Sampson). The facility with amenities (study carrels with outlets, lounge area with I was very satisfied with the greeting of a service advisor (Leon Sampson). The facility with amenities (study carrels with outlets, lounge area with television and coffee, tea, soda and snacks) was very pleasant and clean. The wait time was short. My checkout was detailed with work that needs to be done in the near future. My service advisor even completed the cashier checkout at his station plus honoring a coupon sent by Tischer. The reason I gave 4 stars instead of 5 is because I wish they would have told me about the needed service before checkout. More
Satisfied Acura Customer I give the Customer Service an A+ and Vehicle Service A+. Acura is a quality brand and this dealership is respects the brands integrity. I will rev I give the Customer Service an A+ and Vehicle Service A+. Acura is a quality brand and this dealership is respects the brands integrity. I will revisit and recommend. More
It was an excellent experience. I’ve had excellent experiences at Tischer Acura over the past 9 years. I would highly recommend this dealership to have your car service. The waitin I’ve had excellent experiences at Tischer Acura over the past 9 years. I would highly recommend this dealership to have your car service. The waiting area is also excellent with areas where you can work and eat. More
Excellent Service I brought my '15 MDX in for a small vibration and they uncovered several issues. The team lead by Pablo Ortiz and Robert Mensah corrected my issues w I brought my '15 MDX in for a small vibration and they uncovered several issues. The team lead by Pablo Ortiz and Robert Mensah corrected my issues with speed and precision. With this service I am a Tischer customer for life! More
Don't Know Good service. Had a long wait though - over three hours wait. Wasted time for me to sit down waiting on a car. They told me one and half wait but e Good service. Had a long wait though - over three hours wait. Wasted time for me to sit down waiting on a car. They told me one and half wait but ended up waiting longer than usual. More
My reason for utilizing the service department at Tischer I have always had positive experiences when having my vehicle serviced there at Tischer. People are always cordial, patient,concerned, and give you th I have always had positive experiences when having my vehicle serviced there at Tischer. People are always cordial, patient,concerned, and give you the use of their time and professional advice. I have always been treated with respect and felt like I was always valued. I would gladly refer my friends there if they were looking for great service with a pleasant atmosphere. Thanks so much ! More
Friendly and professional. I had an SRS light and code that was checked out by Master Tech Jim Allen. The problem was a seat belt buckle that they had in stock. The best part wa I had an SRS light and code that was checked out by Master Tech Jim Allen. The problem was a seat belt buckle that they had in stock. The best part was that it was in stock and I was in and out in short time. More
Repeat Customer Excellent service and the reason we are repeat customers. The atmosphere of the facility is inviting, clean. The sales, service and other associates Excellent service and the reason we are repeat customers. The atmosphere of the facility is inviting, clean. The sales, service and other associates are knowledgeable and caring. They know how to treat a person with the utmost respect and care More
Exquisite service Simeon, GM Brian and Greg(finance) were a great group of gentlemen to work with. Simeon waa determined to get us the vehicle of our dream after 6 yea Simeon, GM Brian and Greg(finance) were a great group of gentlemen to work with. Simeon waa determined to get us the vehicle of our dream after 6 years. The employees at Tischer Acura have always gone above and beyond. The Bowens More