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Acura of Marysville- OH

Marysville, OH

4.7
97 Reviews
Welcome to Acura Marysville — Central Ohio’s New Home for Precision Crafted Performance. We’re proud to bring a fresh, modern luxury experience to Marysville, Dublin, Delaware, Hilliard, and beyond. Our team is committed to making every visit simple, transparent, and genuinely enjoyable — whether you're shopping for your next Acura, exploring certified pre-owned options, or keeping your vehicle in peak condition. At Acura Marysville, exceptional service is standard. Our Product Specialists and Service Advisors focus on listening first, guiding you with honest answers and zero pressure. From personalized test drives to streamlined financing to service you can trust, we’re here to elevate every mile of your ownership journey.
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630 Colemans Crossing Boulevard

Marysville, OH

43040

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Showing 97 reviews

May 29, 2026

Customer service is terrible I call to see what the hold up on a part that was ordered over a month ago that I was told it was on a 2 week back order and you say you will call back but never do and it's una More

by gkcfm95
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
I can't remember
May 29, 2026 -

Acura of Marysville- OH responded

I am so sorry to learn of your experience, that is unacceptable. I have our service team working on this right now and our service manager will be in touch asap. You are absolutely a priority to us and I most sincerely apologize for what's happened. I appreciate you bringing this to our attention so we can get this addressed immediately. Thank you - Jen Falcon

May 26, 2026

The salesman Sam was excellent, I dealt with Dawson who was a great disappointment. Thankfully Sam took care of my questions and helped me through the process. More

by mamapolak
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam McHale, Tony in finance excellent
May 29, 2026 -

Acura of Marysville- OH responded

I am so glad to hear Sam took great care of you! Please know we take your feedback seriously and will look into what occurred with Dawson. Thank you kindly for taking the time to let us know of your experience! Sincerely, Jen Falcon

May 15, 2026

The Acura dealership inside the Honda dealership was still small, but the whole atmosphere was very personal and led to an overall pleasant experience. More

by martin.herrmannoh
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sam
May 29, 2026 -

Acura of Marysville- OH responded

Thank you for your feedback - we appreciate your patience as we work diligently to get our beautiful new store open to serve you best in the future! We will look forward to inviting you back to see it once complete! Thank you for your business - we are thrilled to have you in our Acura Marysville family! With a smile, Jen Falcon

May 06, 2026

Were able to resolve the issue on the first try, even though it was only a noise issue. Was able to get a rental, and the issue was fixed the next day. More

by martin.herrmannoh
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sam
May 29, 2026 -

Acura of Marysville- OH responded

So glad to hear we were able to get the issue resolved for you - thank you for your feedback! - Jen Falcon

May 05, 2026

Super salesman in jay Thompson! ! Easy fast with super customer service qualities!! Makes every purchase as easy as possible More

by boysel4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay Thompson
May 29, 2026 -

Acura of Marysville- OH responded

We are so glad to hear that Jay took amazing care of you! Thank you so much for your feedback and 5 star review! We sure appreciate you working with us! - Jen Falcon

May 05, 2026

Greg Warren = Sales Associate Extraordinaire and world class nice guy. Bought two vehicles off of him in six weeks. No pressure, all associates work in concert to move the process along. I test drove the More

by charles.m.bernard
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hunter Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Warren
May 29, 2026 -

Acura of Marysville- OH responded

Charles! We are so glad to hear you had a great experience with Greg and our team! We're so thankful for your business! -Jen Falcon

May 04, 2026

Marysville is a progressive dealership that is customer friendly and focused on giving good service More

by David_alspach
Recommend Dealer
Yes
Employees Worked With
Luke Danner
May 29, 2026 -

Acura of Marysville- OH responded

Thanks so much David! We're thrilled to know you have a good experience with us and look forward to welcoming you back once our new store is complete! -Jen Falcon

May 04, 2026

Really happy with my experience. A car wash for Acura owners would be a nice touch. Dealers in Columbus do this for Acura owners coming in for service. Just a thought More

by trusno11
Recommend Dealer
Yes
Employees Worked With
In for service
May 29, 2026 -

Acura of Marysville- OH responded

Thank you so much for your feedback! We are working diligently to get our carwash back up to take the very best care of you. Our new store should be open late fall and we look forward to welcoming you back to see all it has to offer too! - Jen Falcon

April 29, 2026

The dealership was clean, well organized and efficient. The service adviser kept us up to date More

by rexparr
Recommend Dealer
Yes
Employees Worked With
Nick Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hunter Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2026 -

Acura of Marysville- OH responded

So glad to hear you had a 5 star experience with our team! Thanks so much for choosing Acura Marysville - we look forward to serving you again! - Jen Falcon

April 29, 2026

As a former Ford only customer, I came to this dealership. Impressed is the first word that comes to mind. The buying process is spectacular. Every employee there is amazing. More

by clyons4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Willis DaCon and Adam Milligan
May 29, 2026 -

Acura of Marysville- OH responded

So glad to hear you had a great experience with our team! We are always here to serve you and look forward to working with you again! Wishing you miles of smiles! Thank you - Jen Falcon

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