Acura of Seattle

Jailene and the Service Team are simply Aaaaamazing at what they do and the excellent service they provide. The deliver above and beyond my expectations, even as a long time customer. They keep me comin what they do and the excellent service they provide. The deliver above and beyond my expectations, even as a long time customer. They keep me coming back. More

This location is generally up to par with customer service, but this time.. not so much. Purchased a car and in the same week had an airbag glitch. They replaced whatever was needed, I had asked about service, but this time.. not so much. Purchased a car and in the same week had an airbag glitch. They replaced whatever was needed, I had asked about tire pressure and battery level as well. Went to pick up the car and no one greeted me. Stood there for 15 seconds and walked over to the person that was helping me. She was on her phone (not on a call) so she couldn't acknowledge me. Told me the car was done but didn't check on the other 2 things I came in for. Handed me the key and said my car was outside, went outside and my car was still on the tech line or whatever it's called. The girl didn't even double check before she handed me the key. Nor did she double check on what I came in for except for the airbag. This is the second car I purchased within 2 years. Lack of customer service is only from this last service I received. More

Extremely polite personnel that work here, I've been here several times throughout the years and I've encountered new and old employees all of which are awesome to deal with. several times throughout the years and I've encountered new and old employees all of which are awesome to deal with. More

The advisor Jailene Manzano assisted with the service. My Acura TLX has auto idle stop issue going into parking mode. She was thorough explaining the details that might be causing the issue and advised wi My Acura TLX has auto idle stop issue going into parking mode. She was thorough explaining the details that might be causing the issue and advised with diagnosis steps. She was good at paying attention to details. Thanks Jai for making the service visit awesome. More

Great service every time I go in. Only place I go to get work done on my car. Only place I go to get work done on my car. More

I have nothing but good things to say. David and Dan were super pleasant to work with. They put up with a lot of my BS and were honest, helpful and responsive. David and Dan were super pleasant to work with. They put up with a lot of my BS and were honest, helpful and responsive. More

This is the second car i have bought from Acura of Seattle and both times were a good experience. Dan and Ekam both worked to get me the best deal and were total pro's. Seattle and both times were a good experience. Dan and Ekam both worked to get me the best deal and were total pro's. More

First time here, service was quick and Jai really helped me out, got me all the information I needed and made the whole process easy. me out, got me all the information I needed and made the whole process easy. More

Jain was on point- thanks for making sure the Dark Knight was washed for me was washed for me More

Jai went above and beyond to help my car get repaired in time for a long road trip. Great service and going the extra mile! time for a long road trip. Great service and going the extra mile! More