Acura of Sherman Oaks

Good experience I got my first car from here few weeks ago. The total experience is really good, especially the dealer who worked with me, Alfredo Sierra. He is reall I got my first car from here few weeks ago. The total experience is really good, especially the dealer who worked with me, Alfredo Sierra. He is really friendly and professional, always ready to answer questions. I would say his good service was also one of the reasons I finally took the car. More

If you want to be abused- this is the place for you! The service writer was rude, the service manager unprofessionally HID when he was paged. When the general manager got paged, he also hid. Expect no o The service writer was rude, the service manager unprofessionally HID when he was paged. When the general manager got paged, he also hid. Expect no one to help you if you have a service issue. More

Very helpful and professional This was the 3rd car, and the 2nd Acura, I have bought from Al Herbst. Honestly, I cannot imagine dealing with anyone else to buy a car. I trust him. This was the 3rd car, and the 2nd Acura, I have bought from Al Herbst. Honestly, I cannot imagine dealing with anyone else to buy a car. I trust him. His honesty and integrity have never let me down. My whole experience at Center Acura was helpful and friendly. And I am absolutely thrilled with the car! More

Very friendly, dedicated to his client satisfaction and hone I called for a car they had for sale and from the beginning he showed his curtesy and interest in a very relax and friendly way. Car was purchased and I called for a car they had for sale and from the beginning he showed his curtesy and interest in a very relax and friendly way. Car was purchased and it is even better than what we were told. I highly recommend Kami as he knows cars well and so honest about it. More

Helpful, Honest, and Friendly We really enjoyed the service we received from everyone at Center Acura, but especially Kami. We purchased our 2016 Acura MDX with the comfort of know We really enjoyed the service we received from everyone at Center Acura, but especially Kami. We purchased our 2016 Acura MDX with the comfort of knowing we got a good deal and without having to go through a tremendous hassle. More importantly, Kami took the time to help us every step of the way without pressuring us at all. What a great experience! More

Kami Husseini I Purchased 2016 MDX From Kami. I Was Very Impressed With His Integrity And Professionalism. I Highly Recommend Him For Your Next Automobile purch I Purchased 2016 MDX From Kami. I Was Very Impressed With His Integrity And Professionalism. I Highly Recommend Him For Your Next Automobile purchase! Ahmad. More

Great car buying experience overall !!! Kami was the best. Just bought 2016 MDX, Kami did a great job !!! Very knowledgeable and courteous. No pressure !!! Just breezed through our car buying experience. Just bought 2016 MDX, Kami did a great job !!! Very knowledgeable and courteous. No pressure !!! Just breezed through our car buying experience. High recommend Kami. More

Honored online quote I emailed Kami requesting a quote on a new RDX. He emailed me a quote in writing and verified they had the vehicle in the color I wanted in stock. He I emailed Kami requesting a quote on a new RDX. He emailed me a quote in writing and verified they had the vehicle in the color I wanted in stock. He emailed me the VIN as well. When we arrived he had the RDX ready for a test drive. I decided to purchase and the price was exactly as quoted. We had a great experience. I would recommend him to anyone. I did my online research beforehand and verified the price was very fair as well. More

Unresponsive Got a quote from thru center acura thru Eprice website. They called me the following day and quoted me a price. I asked then to email me quote and get Got a quote from thru center acura thru Eprice website. They called me the following day and quoted me a price. I asked then to email me quote and get process started since I was out of state. I waited 2 days no response I called then back just to find out that they forgot what we talked about. They said they would do email me again but after 3 days still nothing so I contacted them again this time they tell me get in touch with sales manager Raffi. All run arounds too bad because I was ready to buy that new car from them. I ended up taking my business to another Acura dealership and closed the deal the next day. Do not waste your time at this dealership they are a bunch of unresponsive auto sales people. More

Fantastic Service From Jason Shaw (service specialist) I never spend time writing reviews however in this case I believed it was warranted that I write one. Jason Shaw has been the service advisor (specia I never spend time writing reviews however in this case I believed it was warranted that I write one. Jason Shaw has been the service advisor (specialist) that has written up my service requests most recently and in the past. Throughout the service process Jason kept me informed as to the status for each of my issues. Jason is without a doubt the most professional and caring advisor I have dealt with over the years. In my humble opinion Center Acura’s service department has a refreshing culture not evident in most dealerships. I highly recommend Jason and Center Acura as your place to service your Acura. More