Acura of Tempe

New to area and recommend this dealership I moved to Phoenix from San Antonio, and I had several Acura dealerships to choose for service, so I chose Tempe due to its proximity to my house. I’m I moved to Phoenix from San Antonio, and I had several Acura dealerships to choose for service, so I chose Tempe due to its proximity to my house. I’m glad I did: they’ve been very good to my car, they’ve been courteous to me and my family. I appreciate the level of service we have received with my car, which included a defective paint job that they managed as well a dead battery and typical maintenance. I would recommend them. More

Efficient This dealership is usually pretty fast and always friendly for the most part. They also break down everything so you don’t end up surprised at the end This dealership is usually pretty fast and always friendly for the most part. They also break down everything so you don’t end up surprised at the end when you have to pay or just to simply understand if you don’t know what you’re doing. More

Acura of Tempe DAMAGED My Vehicle On 5/22/2019, I brought my meticulously maintained, extremely low mileage RDX to Acura of Tempe for airbag recall repair. My service advisor was Khoa On 5/22/2019, I brought my meticulously maintained, extremely low mileage RDX to Acura of Tempe for airbag recall repair. My service advisor was Khoa Nguyen. When I returned to pick up my vehicle, I found that the steering wheel had extensive gouging and scratching on it that did NOT exist prior to my bringing it in for service. When I brought the damage to Khoa's attention, he "checked with the tech" who serviced my vehicle. Of course, the tech said he "didn't remember" anything (as if the tech would outright admit to damaging a customer's vehicle). Khoa took photos with his phone and promised to email them to the service manager, Abel Talbo, who was coincidentally out that day. He gave me the service manager's card and told me that he would call me the next day. Predictably, I never heard from the service manager, even after calling and leaving him a message. It's clear that Acura of Tempe does not respect or value its customers. I honestly have to wonder if they damaged my car INTENTIONALLY, because I'm a "difficult" customer who demands that her car not be put through the scratch-o-matic carwash at the end of each service. In any case, it's insane that a dealership would risk reputational damage simply to save the cost of a few plastic steering wheel trim pieces. Admit you made a mistake and make it right. How difficult is that? My advice to other customers: Stay far away from this service department. More

Everything was explained clearly. Everyone was friendly I was promptly greeted and served. David listened and recorded what was needed. I have worked with Doug Peng over the last several years and have alwa I was promptly greeted and served. David listened and recorded what was needed. I have worked with Doug Peng over the last several years and have always been happy. I am pleased to work with David too. He explained the service report well and answered our questions clearly and thoroughly. More

Excellent service . I have been going to this location for the last 2 years. Service is excellent, friendly environment. Easy drop off and pick up of car. . I have been going to this location for the last 2 years. Service is excellent, friendly environment. Easy drop off and pick up of car. More

Excellent service and staff Staff are very friendly and professional. Workmanship is outstanding. I am always treated very well. Todd, my service advisor always goes over eve Staff are very friendly and professional. Workmanship is outstanding. I am always treated very well. Todd, my service advisor always goes over everything that was done on my vehicle. More

Professional and courteous Acura of Tempe’s staff are great anytime I have visited. Very respectful of your time. They go out of their way to be sure the customer experience is Acura of Tempe’s staff are great anytime I have visited. Very respectful of your time. They go out of their way to be sure the customer experience is good More

Khoa and Abel have been taking care of us for several years. They always go above and beyond to ensure we are happy. I would highly recommend Acura of Tempe service have been taking care of us for several years. They always go above and beyond to ensure we are happy. I would highly recommend Acura of Tempe service department. Their team is top rated at customer service!! More

Always amazing service Acura of Tempe service is always honest and gives top service. The service manager is top notch and always treats you more than just a customer. Becau Acura of Tempe service is always honest and gives top service. The service manager is top notch and always treats you more than just a customer. Because of them I would buy another Acura again. More

Acura dealer service Had my 2006 Acura MDX in for service at Tempe Acura. Not only did they perform the scheduled maintenance items quickly and correctly, the final bill Had my 2006 Acura MDX in for service at Tempe Acura. Not only did they perform the scheduled maintenance items quickly and correctly, the final bill was under the estimate, saving me money. And they washed the car too! See service advisor Todd Goldhammer, he will take good care of you AND your car! More