Acura of Wappingers Falls
Wappingers Falls, NY
Filter Reviews by Keyword
By Type
1,611 Reviews of Acura of Wappingers Falls
Excellent & Easy Buying Experience All of the staff I encountered at this dealership was pleasant, professional, and helpful, especially Christina. She made my car buying experience so All of the staff I encountered at this dealership was pleasant, professional, and helpful, especially Christina. She made my car buying experience so easy every step of the way! She was thorough and knowledgeable about the vehicle (2019 RDX) and all of the technology it is equipped with. I couldn’t have asked for a better experience. More
LOVING MY RDX I am pleased with the service I received in working with my Sales Consultant, Brian Demersky. He is honest, very courteous, patient and kind. Brian an I am pleased with the service I received in working with my Sales Consultant, Brian Demersky. He is honest, very courteous, patient and kind. Brian and the Sales Manager, Phil are professional, knowledgeable of each vehicle, and friendly. They provided help in choosing what the best option was for me. Brian understood my needs, answered all my questions and put all my concerns to rest. Lastly, Brian took the time to explain the features and how to use them on my new Acura before I rode off. I highly recommend Acura of Wappingers Falls if you are in the market to lease or purchase a vehicle. If you stop in ask for Brian Demersky. More
FANTASTIC!!!! Leased a new 2019 MDX after 3 years of financing an 2016 MDX. I'd like to thank Phil Giorgio, Christina VanVliet & Kevin Smith all for their superb Leased a new 2019 MDX after 3 years of financing an 2016 MDX. I'd like to thank Phil Giorgio, Christina VanVliet & Kevin Smith all for their superb jobs in making this deal run so smoothly.... Great sales team!!! Very friendly and Professional. I would highly recommend them as well as the rest of the staff at Acura Wappingers. I've also had only good experience and excellent service care in the Service Dept. over the years!! THANK YOU! RENEE T. More
Amazing experience - Domenic We recently leased an RDX and Acura of Wappingers has a customer for life. I can not say enough about the treatment from Phil Giorgio (sales manager) We recently leased an RDX and Acura of Wappingers has a customer for life. I can not say enough about the treatment from Phil Giorgio (sales manager) and Christina Vanvliet (sales consultant) working with us, as well as the finance manager Kevin Smith. My deal with them was only hindered by the incompetency of Ingersoll of Danbury while we trying to get a bigger car for myself. During this time the team at Acura of Wappingers checked in and during the delay were still working with us on trying to better or deal. The professionalism and courtesy in the staff at Acura of Wappingers was very appreciated. I even commented to my wife that the physical building was being currently being updated and the was a temporary cramped spaces but the staff made you not even notice it. On the other hand the dealership that I was dealing with which had an upgraded showroom where talking out of both sides of their mouth and our experience was horrible. I highly recommend Acura of Wappingers to all and everyone I talk to who has been there also have the same rave reviews of the dealership. More
They advertise used cars they don't have on their lot Their website said they had 6 used SUVs I was looking for. They only had 2 on-site and one was sold. The remaining SUV was not detailed, cleaned or Their website said they had 6 used SUVs I was looking for. They only had 2 on-site and one was sold. The remaining SUV was not detailed, cleaned or prepared for sale. It looked like a family of raccoons lived in it for 40k miles. Granted, this SUV was a previous rental, but I have purchased rentals before, this one was TRASHED. The other 4 SUVS were "arriving any day". Fast-forward one week...other 4 SUVs still not on-site. No one knows where they are. If I were missing $150k of inventory, I'd be a bit concerned, especially if a customer is WANTING TO BUY ONE! They did, to their credit, offer me exactly what I wanted for my trade, although it was a fruitless venture as I do not believe I will be buying as THEY DO NOT HAVE THE CARS STATED ON THEIR OWN WEBSITE! More
2019 Acura Aspec V6 I Purchased a 2019 Acura TLX Aspec on November 28, 2019. I work with Brandon Crilly to get the purchase completed. Brandon was courteous, friendly and I Purchased a 2019 Acura TLX Aspec on November 28, 2019. I work with Brandon Crilly to get the purchase completed. Brandon was courteous, friendly and knowledgeable. I am very pleased with the purchase as well as his professionalism. I walked in the dealership and left with my new car only a few hours later. Everything about the purchase went quick and smooth! I will recommend to all my friends who are looking to purchase a new vehicle to go and see Brandon at Acura of Wappingers Falls. More
Thoughtful and through. The service department has not missed a beat since the transition from John to Eddie. Any time I've had to bring one of my vehicles in for service The service department has not missed a beat since the transition from John to Eddie. Any time I've had to bring one of my vehicles in for service they have always provided A1 customer service and made sure they clearly explained what services I would need immediately and those I could put off. More
Great SUV & an extremely courteous and professional staff. I recently completed my buying experience by selecting an Acura RDX. The RDX “Technology Package” had every safety feature I was looking for and was c I recently completed my buying experience by selecting an Acura RDX. The RDX “Technology Package” had every safety feature I was looking for and was competitively priced. In addition, I was very impressed by the courteous and professional staff. I would highly recommend this dealership! More
supper relaxed They greet you with a smile not $ sign right to the point not trying to sell the world to you Brandon Crilly was a joy to work with They greet you with a smile not $ sign right to the point not trying to sell the world to you Brandon Crilly was a joy to work with More
Extremely accommodating and not pushy My experience in purchasing my third vehicle from Acura of WAPPINGERS falls was seamless and not stressful in any way. They did not influence my decis My experience in purchasing my third vehicle from Acura of WAPPINGERS falls was seamless and not stressful in any way. They did not influence my decision and let me test drive any car I chose. I never felt pressured or rushed and when I found the car of my dreams , we negotiated a deal to turn in my leased car, for a pre-owned purchased car. I feel that I was treated fairly and got an amazing deal. I worked with two sales people, Christina and Jason, they were professional and as a single woman, I was not pushed and did not feel intimidated in any way. Thank you Acura of WAPPINGERS Falls ,for this great buying experience! More










