Acura of the Desert

This dealer sold me a used vehicle. It had problems they claimed to have fixed. Over, & over again. I had to take it back MULTIPLE times FOR THE SAME PROBLEM! It became clear to me, that the salesman, JO claimed to have fixed. Over, & over again. I had to take it back MULTIPLE times FOR THE SAME PROBLEM! It became clear to me, that the salesman, JOHN HARRIS, sold me a vehicle that was only worth what the scrap metal recycler would pay, & the service guys are completely incompetent, or they just did not want to fix what it needed. They eventually told me "your on your own now, don't bring it back anymore." Without correcting the problem. My attorney told me to have a solid case I would have to have it fixed by a reputable mechanic, then go to court to show costs, in this case $5000 worth of repairs needed. My mechanic just offered me $1000 for it which I gladly accepted to be done with the problem. But for me, this dealer at the very least deserves to have this experience made public. I should have looked at their rating on http://DealerRater.com first, as it shows how terrible this dealer is. More

I definitely would not recommend this dealership for sales. I did bring my TL in a few times for service and the experience was great...but the sales staff unfortunately have alot to be desired. After sales. I did bring my TL in a few times for service and the experience was great...but the sales staff unfortunately have alot to be desired. After discussing my experience with friends I discovered that others were disappointed as well with the way their sale was handled...so most of them took their business outside the valley and had much better luck. I will never buy from there again. More