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Acura of the Rio Grande Valley

San Juan, TX

4.8
323 Reviews
Call Dealership (956) 475-3810
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1201 E Expressway 83

San Juan, TX

78589

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323 Reviews of Acura of the Rio Grande Valley

May 15, 2023

Great service! From when I drove up , to meeting with the service dept. great experience More

by solisdave11@yahoo.com
Recommend Dealer
Yes
Employees Worked With
Javier Melendez, Javier Melendez
Report | Print
May 18, 2023 -

Acura of the Rio Grande Valley responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, The Acura of The Rio Grande Valley Team

Helpful
May 15, 2023

The service department was very professional and polite. The service department was very professional. The gentleman that took care of my service has amazing work ethic. More

by yohanneshd@yahoo.com
Recommend Dealer
Yes
Employees Worked With
5
Report | Print
May 18, 2023 -

Acura of the Rio Grande Valley responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Acura of The Rio Grande Valley Team

Helpful
May 12, 2023

Jaime was very helpful and knowledgeable when he was helping me. He answered all my questions and was very polite and professional. More

by Zamoraleo2015@gmail.com
Recommend Dealer
Yes
Employees Worked With
I was helped Jaime
Report | Print
May 17, 2023 -

Acura of the Rio Grande Valley responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Acura of The Rio Grande Valley Team

Helpful
May 09, 2023

Always satisfied with the quick and excellent work and professionalism I highly recommend others to use service More

by jessgarcia5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Melendez
Report | Print
May 12, 2023 -

Acura of the Rio Grande Valley responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Acura of The Rio Grande Valley Team

Helpful
May 05, 2023

Process was simple and smooth The purchasing process was simple and smooth. Juan was very courteous. More

by SONIAC@YAHOO.COM
Recommend Dealer
Yes
Employees Worked With
Juan Guerrero
Report | Print
May 10, 2023 -

Acura of the Rio Grande Valley responded

Sonia, we're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, The Acura of The Rio Grande Valley Team

Helpful
April 27, 2023

Satisfactory experience . From the point of scheduling my appointment for service to the point of the actual service. More

by KEMMIE56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unremembered name
Report | Print
May 01, 2023 -

Acura of the Rio Grande Valley responded

Hello Kemmie, and thank you for choosing Acura of the Rio Grande Valley for your automotive needs. We strive to exceed the expectations of our customers and it seems that this time we didn’t earn a 5-star rating. We’d be grateful to hear more about your experience so we can strengthen this area of our customer service. Please contact us at your earliest convenience to discuss how we can resolve any sales or service issues you may have experienced. Sincerely, The Acura of The Rio Grande Valley Team

Helpful
April 23, 2023

They go above and beyond for their clients , love that they pick up my truck at work , I am very busy at the hospital, thank you Acura for your excellent service More

by mayraale7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Melendez, David Hernandez
Report | Print
Apr 26, 2023 -

Acura of the Rio Grande Valley responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, The Acura of The Rio Grande Valley Team

Helpful
April 22, 2023

Good fast service on the oil change, the cleaning of the inside of the MDX was a bit under expectation. It’s not a complaint, the service in general was outstanding. More

by Carlos Alvarado
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Melendez
Report | Print
Apr 25, 2023 -

Acura of the Rio Grande Valley responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, The Acura of The Rio Grande Valley Team

Helpful
April 17, 2023

Friendly people, salesman knew his product, very clean and transaction was fairly straightforward The only issue was there was nobody to detail our vehicle would have been nice if our vehicle would’ve b More

by eleazarvelasquez
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Christian Martinez, Rudy Youngblood, Eddie Gonzalez
Report | Print
Apr 20, 2023 -

Acura of the Rio Grande Valley responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, The Acura of The Rio Grande Valley Team

Helpful
April 12, 2023

Great experience buying our first Acura. Adriana was awesome, showing us the perfect RDX for us !! More

by Rnieto
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adriana Carrasco, Christian Martinez, Rudy Youngblood
Report | Print
Apr 17, 2023 -

Acura of the Rio Grande Valley responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Acura of The Rio Grande Valley Team

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