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Acura of the Rio Grande Valley

San Juan, TX

4.8
323 Reviews
Call Dealership (956) 475-3810
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1201 E Expressway 83

San Juan, TX

78589

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323 Reviews of Acura of the Rio Grande Valley

March 09, 2023

Helped us throughout the entire process, he was very helpful and his communication skills were over the top excellent! We got the 2023 Acura MDX and we absolutely were sold on it! Definitely recommend s More

by Bethany C. Flores
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Martinez, Jose Moreno, Juan Guerrero
Report | Print
Mar 14, 2023 -

Acura of the Rio Grande Valley responded

Bethany, we cannot thank you enough for your wonderful review of Acura of The Rio Grande Valley and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, The Acura of The Rio Grande Valley Team

Helpful
March 08, 2023

Wonderful car buying experience! Including Zac Cantrel who helped lower our finance charge! No hassle, no pushiness, no worries! Completely enjoyable! More

by RUDYB22002
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Martinez, Zach Cantrell, Juan Guerrero
Report | Print
Mar 13, 2023 -

Acura of the Rio Grande Valley responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, The Acura of The Rio Grande Valley Team

Helpful
February 27, 2023

Awesome! Always taking care of the customer! Honestly! Friendly! Educated! Definitely continuing to do service here! More

by RAMIREZ6RO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Behnam (BEN) Shahvandi, Jose Moreno, Rudy Youngblood, Javier Melendez, David Hernandez, Joe Rodriguez
Report | Print
Mar 02, 2023 -

Acura of the Rio Grande Valley responded

We love hearing from our customers, so thank you for taking the time to write this glowing review! It's wonderful to hear that our staff at Acura Of The Rio Grande Valley was able to provide you with an awesome experience! We really appreciate this feedback and we will share it with the team. Thanks again, and if you have any questions about the work that was done, please feel free to contact us. Sincerely, The Acura of The Rio Grande Valley Team

Helpful
February 25, 2023

Very helpful, nice staff and quick to assist their customers. I look forward to visiting against. More

by scottcarmen36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Hernandez
Report | Print
Mar 01, 2023 -

Acura of the Rio Grande Valley responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Acura of The Rio Grande Valley Team

Helpful
February 23, 2023

Acura RGV has good customer service and the representatives explain their services and/or recommendations to their customers. More

by Nik_1522
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Melendez
Report | Print
Feb 28, 2023 -

Acura of the Rio Grande Valley responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming to see us. We hope that we can have the opportunity to work with you again soon. Sincerely, The Acura of The Rio Grande Valley Team

Helpful
February 18, 2023

Thank you for having Jaime as a service advisor. He goes above and beyond to keep the customer updated on their vehicle. He is open to questions and if he doesn’t know the answer he will quickly fin More

by normadcampos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime in service
Report | Print
Feb 23, 2023 -

Acura of the Rio Grande Valley responded

Thank you for the awesome feedback! You're right, Jaime is an excellent service adviser and we appreciate all he does for us! We're very happy to hear that he was there to provide you with great service. Sincerely, The Acura of The Rio Grande Valley Team

Helpful
February 14, 2023

It was great experience we would definitely recommend customer for service, the staff was very helpful More

by dsbhakta160
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Melendez, David Hernandez
Report | Print
Feb 17, 2023 -

Acura of the Rio Grande Valley responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership. Take care and have a great day. Sincerely, The Acura of The Rio Grande Valley Team

Helpful
February 13, 2023

Acura RGV has excellent customer service! They all make a great team to fulfill their customers' needs. Thanks for making my vehicle purchase a great experience! More

by evelyn_jo00
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Oscar E. Guerrero, Christian Martinez, Eddie Gonzalez
Report | Print
Feb 16, 2023 -

Acura of the Rio Grande Valley responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, The Acura of The Rio Grande Valley Team

Helpful
February 11, 2023

Jaime, the service advisor, was extremely courteous and helpful. Provided timely updates and delivered on his commitment to complete the vehicle service promptly. More

by jjrod00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime, Service Advisor.
Report | Print
Feb 15, 2023 -

Acura of the Rio Grande Valley responded

Thank you for the awesome feedback! You're right, Jaime is an excellent service adviser and we appreciate all he does for us! We're very happy to hear that he was there to provide you with great service. Sincerely, The Acura of The Rio Grande Valley Team

Helpful
February 09, 2023

Always friendly. Place is clean. Always have water or drinks available. They don’t take long n if they do they apologize for the inconvenience. More

by PURPLE_PALOMITA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime
Report | Print
Feb 14, 2023 -

Acura of the Rio Grande Valley responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, The Acura of The Rio Grande Valley Team

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