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Acura of the Rio Grande Valley

San Juan, TX

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326 Reviews

1201 E Expressway 83

San Juan, TX

78589

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326 Reviews of Acura of the Rio Grande Valley

April 29, 2022

Hands down! Best customer service I’ve ever experienced when purchasing a vehicle! Thank you to the whole Acura Team, from the salesperson keeping me informed wi More

by JCUELLAR_05
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Micheal Luis, Christian Martinez
May 04, 2022 -

Acura of the Rio Grande Valley responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Acura of The Rio Grande Valley Team

April 29, 2022

Everything went smoothly. I got the payment I needed . Thanks to Jose for his big help . More

by ed.lo63
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Trejo
May 04, 2022 -

Acura of the Rio Grande Valley responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, The Acura of The Rio Grande Valley Team

April 25, 2022

Great service and helpful with questions I had during the inspection. Will be back again More

by SAL.DIV.AM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Martinez, Raul Dominguez, Oscar Guerrero, Zach Cantrell
Apr 28, 2022 -

Acura of the Rio Grande Valley responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Acura of The Rio Grande Valley Team

April 24, 2022

This place May be good but the salesman that was helping me is bad news , is not be trust. I was trying to buy a vehicle that was price at 47k plus, I ask the salesperson name Zach to issue a me bill of pur More

by migicou
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Behnam (BEN) Shahvandi, Zach Cantrell
Apr 26, 2022 -

Acura of the Rio Grande Valley responded

Thank you for sharing this review regarding your experience with us. We'd like to discuss this with you further if you could please contact us at your earliest convenience. Sincerely, The Acura of The Rio Grande Valley Team

April 22, 2022

Always pleased With service. Very quick and efficient efficient. The jobs are done correctly. Cannot be more pleased More

by johnmccaa
Recommend Dealer
Yes
Employees Worked With
Javier Melendez
Apr 27, 2022 -

Acura of the Rio Grande Valley responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Acura of The Rio Grande Valley Team

April 22, 2022

Javier always takes very good care of me. The service is excellent and done in a timely manner. More

by TGOODMAN0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier
Apr 27, 2022 -

Acura of the Rio Grande Valley responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, The Acura of The Rio Grande Valley Team

April 19, 2022

Great service. Great customer service. Thank you for your assistance in my oil change. Thanks More

by LORENA_GARCIA100
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hello, Behnam (BEN) Shahvandi, Zach Cantrell
Apr 22, 2022 -

Acura of the Rio Grande Valley responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Acura of The Rio Grande Valley Team

April 16, 2022

Thorough check was done to my vehicle’s battery I was informed about the results and the next step to do Waiting for the ordered battery to arrive was out of inconvenience because a loaner car was issu More

by NOMAILE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier from service
Apr 20, 2022 -

Acura of the Rio Grande Valley responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Acura of The Rio Grande Valley Team

April 15, 2022

I had an excellent experience with this service department. The people were friendly and were clear in their explanation of the problem. They worked with me on the price, kept me informed of the More

by Sue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Umberto, and Angel
Apr 20, 2022 -

Acura of the Rio Grande Valley responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Acura of The Rio Grande Valley Team

Apr 20, 2022 -

Sue responded

It was my pleasure.

April 15, 2022

👍🏼Always love it when Javier services us! !!of course the rest of the staff is great too More

by Wravel2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel
Apr 20, 2022 -

Acura of the Rio Grande Valley responded

Hi Wravel2 and thank you for your kind words. We are very happy to hear that Javier was so attentive during your visit to our dealership and that he gave you some insight on your issue! You learn something new every day! Thank you again and we look forward to working with you again in the future! Sincerely, The Acura of The Rio Grande Valley Team

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