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Acura of the Rio Grande Valley

San Juan, TX

4.8
323 Reviews
Call Dealership (956) 475-3810
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1201 E Expressway 83

San Juan, TX

78589

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323 Reviews of Acura of the Rio Grande Valley

July 13, 2023

JJ did an excellent job in the presentation and throughout the vehicle purchasing process. His keen knowledge and attention to detail throughout made my purchasing experience extremely stress free More

by JOEFURMAN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rudy Youngblood, Javier Melendez, David Hernandez
Report | Print
Jul 18, 2023 -

Acura of the Rio Grande Valley responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, The Acura of The Rio Grande Valley Team

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July 12, 2023

The problem was addressed and service was great. Shuttle service was available and is convenient when long work is done. More

by WOOD_VIRUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Melendez
Report | Print
Jul 17, 2023 -

Acura of the Rio Grande Valley responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Acura of The Rio Grande Valley Team

Helpful
July 08, 2023

Great customer experience! The entire team is phenomenal! Will definitely do more business! Awesome service! More

by Satisfied Customer from MS!
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorge Wynter, Christian Martinez, Rudy Youngblood
Report | Print
Jul 12, 2023 -

Acura of the Rio Grande Valley responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact us or visit us if you need anything else. Sincerely, The Acura of The Rio Grande Valley Team

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July 05, 2023

Very clean dealership and customer waiting area. The wait was excessive, but I was told that they were backed up when I did arrive at my appointment time. There was a technician mixup where they alm More

by JTWSKATES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime
Report | Print
Jul 07, 2023 -

Acura of the Rio Grande Valley responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, The Acura of The Rio Grande Valley Team

Helpful
June 30, 2023

1. Cesar is a top notch salesman. 2. Great experience from vehical selection to purchase. 3. Professional staff throughtout. More

by rortiz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julio Gonzalez, Rudy Youngblood
Report | Print
Jul 06, 2023 -

Acura of the Rio Grande Valley responded

We love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Acura Of The Rio Grande Valley. Please feel free to contact us if you have any questions on your new purchase. Sincerely, The Acura of The Rio Grande Valley Team

Helpful
June 26, 2023

Friendly and corteus, they made sure we were satisfied with the service. Fast and easy to communicate with More

by MelendezFamily
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jorge Wynter, Javier Melendez, David Hernandez
Report | Print
Jun 29, 2023 -

Acura of the Rio Grande Valley responded

We truly appreciate you taking the time to write about your experience at our service department. We want to provide all of our customers with quick and efficient vehicle maintenance, and we’re thrilled to hear that you feel you had such a wonderful experience with our entire team. We’re happy to hear that you can trust us with your vehicle, and we hope you continue to choose us whenever you need your car serviced. We can’t wait to see you again soon! Sincerely, The Acura of The Rio Grande Valley Team

Helpful
June 24, 2023

As always,excellent attention from Javier and everybody there. Good retrofit of my SUV REVIEW. More

by Arturo
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Javier Melendez, David Hernandez
Report | Print
Jun 28, 2023 -

Acura of the Rio Grande Valley responded

Hi Arturo and thank you! We can't tell you how much we appreciate your customer loyalty! Sincerely, The Acura of The Rio Grande Valley Team

Jun 28, 2023 -

Arturo responded

Excellent attention and very kind people. knowing them for a few years, Like Javier, Adriana, David, Jorge and others that I did not see during this visit. t Keep doing a good Customer service. Thanks

Helpful
June 22, 2023

Staff was attentive and service was fast and efficient. Gave quote for new windshield which is something I have been thinking about, More

by MOVALLE5242
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jaime Zamora
Report | Print
Jun 27, 2023 -

Acura of the Rio Grande Valley responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Acura of The Rio Grande Valley Team

Helpful
June 20, 2023

I liked the new system that they have in the service department. It allowed you to see everything that needs to be replaced or that has to be fixed. More

by marcelagalvan
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Rudy Youngblood, Javier Melendez
Report | Print
Jun 23, 2023 -

Acura of the Rio Grande Valley responded

We really appreciate you taking the time to leave a review about your experience at our Auto Body Shop. We're glad to hear that you felt the Acura Of The Rio Grande Valley team went above and beyond to help out with your vehicle needs. Thank you again for your continued business. Sincerely, The Acura of The Rio Grande Valley Team

Helpful
June 16, 2023

Great experience working with Acura of the Rio Grande Valley. Julio was very accommodating and patient with me while I decided which vehicle I wanted. More

by yvettedecan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julio Gonzalez
Report | Print
Jun 22, 2023 -

Acura of the Rio Grande Valley responded

Thank you for taking the time to write about your experience with us, Yvette! At Acura Of The Rio Grande Valley, we work very hard to provide each of our customers with a personalized and hassle-free experience. We are happy Julio was able to exceed your expectations. Don't hesitate to contact us if there is anything else we can do for you. Sincerely, The Acura of The Rio Grande Valley Team

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