Adams Toyota Kansas City
Lee's Summit, MO
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This is the most pushy sales organization. They have their first-line people out in front like the other reviewer said. There are about 8 to 10 of these and no-one else besides us is there shopping. T their first-line people out in front like the other reviewer said. There are about 8 to 10 of these and no-one else besides us is there shopping. These people are the grunts who run and get vehicles to test drive. They also try to push Demo models on you. It's like they have a predetermined list of these to push and get extra compensation if they sell one. Then, when they get you to say you might be interested in a particular vehicle, they hand you off to the next level salesman, who sits around at these high bar-stool style round tables. This next person uses all the classic tactics, trying to get you to talk about payments rather than an actual price. They are very high pressure and if you make an offer, they have to take it to a third level person etc. It is such a nightmare and we have shopped there twice, once 2 years ago and then today. I get the willys when I walk in there - it hasn't changed a bit. The first time I just gave up on getting a Camry and stopped by the GM dealer and bought a car with so much less hassle. More
Overall a high pressure, try to screw you, environment. General sales people are treated like crap and required to stand outside in the below 20 degree weather waiting for customers to drive up.<br><br>Sal General sales people are treated like crap and required to stand outside in the below 20 degree weather waiting for customers to drive up.<br><br>Sales managers were rude and when they cannot get the deal they want they insult the customer. All we did was tell them honestly what we needed and they did nothing but lie to us!<br><br>We will never, repeat never, do business with them again and highly recommend others use caution if you do decide to visit them. More



