Advantage Acura

This is my fifth visit to Smithtown Acura, and I have been extremely satisfied each time. I have had other dealers overfill the crankcase when changing the oil and filter. My understanding is that when t been extremely satisfied each time. I have had other dealers overfill the crankcase when changing the oil and filter. My understanding is that when the engine is overfilled with oil; it causes the oil to foam, thereby reducing the lubricating effectiveness of the oil and potentially damaging the engine's moving parts. Very seriously, I appreciate this, because I do not have drain the excess oil from the crankcase. More

The service department was quick, and finished the service in about the time they told me it would take, or less. There was also wi-fi available in the waiting room. service in about the time they told me it would take, or less. There was also wi-fi available in the waiting room. More

I purchased a used MDX privately and have had it serviced exclusively at Smithtown Acura. They have brought the car up to the current recommended service level. The service department has always been court exclusively at Smithtown Acura. They have brought the car up to the current recommended service level. The service department has always been courteous and professional. The quality of work has been excellent. I have always been informed of in advance of the work required and an accurate estimate of costs and the time to complete the job. When purchasing or leasing a new car, an important factor for me is the service department. I would highly recommend Smithtown Acura!!! More

This dealer has always gone above and beyond in customer service and quality of service in both the sales and service organizations which are both top notch. We have purchased several Acuras from this deale service and quality of service in both the sales and service organizations which are both top notch. We have purchased several Acuras from this dealer and will continue as we are completely satisfied. More

I have been a customer for 3 years and have had nothing for customer service.I have dealt with Ford,Jeep and Nissan and have never received the service like this. for customer service.I have dealt with Ford,Jeep and Nissan and have never received the service like this. More

I've been using Smithtown Acura since 2004, with three different vehicles. They are always courteous and professional every time I've dealt with them. In the seven plus years I've been going to Smithtown, different vehicles. They are always courteous and professional every time I've dealt with them. In the seven plus years I've been going to Smithtown, I can't recall one instance where I questioned going there for service. A very satisfied customer I am. More

I have used this dealer for years and found them to be friendly and responsive and informative ! They do listen and answer all my qustions. They a;lso review my problem and discuss what needsw to be don friendly and responsive and informative ! They do listen and answer all my qustions. They a;lso review my problem and discuss what needsw to be done to solve the problem ! Nice people and nice work ! THANKS ! Jim Moriarty More

I brought my Acura TL in for a check engine light and a no start on Monday, July 25, 2011. Kenny Darmanin went out of his way to be sure I had a loaner so that I was not without a car, called and detailed no start on Monday, July 25, 2011. Kenny Darmanin went out of his way to be sure I had a loaner so that I was not without a car, called and detailed out the problems with my vehicle so that I would know what the issue was and went out of his way to be sure that I was completely satisfied. On top of his professionalism, he was very courteus. I commend him and all of Smithtown Acura for the wonderful service they have and continue to show me each time I bring my car in for service over the last 6 years of ownership. More

I recently had a discoloration on my rear passenger seat and the Service Manager went out of his way to get the seat replaced or repaired for me at no charge. The Service Department is excellent at Smithtow and the Service Manager went out of his way to get the seat replaced or repaired for me at no charge. The Service Department is excellent at Smithtown Acura and I would definitely recommend to have your Acura serviced at this dealership More

I have been using Smithtown Acura for all of my 2010 Acura TSX service needs since it was brand new. The service department has always treated me with the utmost respect and has always completed the wor Acura TSX service needs since it was brand new. The service department has always treated me with the utmost respect and has always completed the work in a timely manner and at a fair price. Highly recommended. More