Advantage Acura of Naperville

I would like to thank the entire team at Advantage Acura for making my car-buying experience so positive and enjoyable. Special thanks to Justin Jaime for all his help over the phone, Cory Johnston for clar for making my car-buying experience so positive and enjoyable. Special thanks to Justin Jaime for all his help over the phone, Cory Johnston for clarifying and explaining a few things another dealership had misrepresented, John Nanni for being so patient and guiding me through the entire process, and Mark Pisoni for his assistance with closing the deal. I love my MDX and Advantage Acura will definitely be my go-to place when I’m ready for my next vehicle. Thank you! More

Jordan was clear in his communication and provided extra details and photos as requested. Pricing was transparent details and photos as requested. Pricing was transparent More

We had a great experience at Advantage Acura, and a big part of that was working with John Unger. From the beginning, John was personable, easy to talk to, and made us feel like we had our own personal new part of that was working with John Unger. From the beginning, John was personable, easy to talk to, and made us feel like we had our own personal new-vehicle advisor rather than just a salesperson. John took the time to really listen to what we wanted in our new RDX and worked closely with us throughout the entire process. He made sure everything was handled from beginning to end, right up to the moment he handed us the keys to our new Acura. What really stood out was how comfortable he made the whole buying experience. We never felt pressured or rushed—just that John genuinely wanted to make sure we were happy with our decision. He even followed up with us afterward to make sure we were completely satisfied. We also had an excellent experience with the finance department. Our finance representative took the time to work through the extended warranty options with us, answered our questions, and made sure the financial side of the purchase was completed exactly to our satisfaction. The entire process was straightforward and comfortable from start to finish. In the end, we drove away with a brand-new RDX A-Spec Advance in exactly the color combination we wanted—and, best of all, it had only 4 miles on it from the factory! We couldn't be happier with our experience at Advantage Acura. John and the entire team made what can sometimes be a stressful process genuinely enjoyable. If you're looking for an Acura, we highly recommend Advantage Acura and especially John Unger. We would absolutely work with him again. Dave & Maria Phillips More

Was VERY satisfied from the moment I met my saleswoman Holley. She was amazing ! Her customer service skills were fantastic and just great service all around. It was a very pleasant experience. Everyone I Holley. She was amazing ! Her customer service skills were fantastic and just great service all around. It was a very pleasant experience. Everyone I met at the dealership could not have been any nicer. What a great group of people. Thank you for you fabulous service More

I had a great experience at this dealership! The entire team was friendly, professional, and made the process smooth from start to finish. A special thank you to Holly, who went above and beyond The entire team was friendly, professional, and made the process smooth from start to finish. A special thank you to Holly, who went above and beyond to make sure everything was taken care of. Her knowledge, patience, and excellent customer service made all the difference. I highly recommend this dealership! More

Absolutely thrilled with Advantage Acura in Naperville, Il, and I can't thank Jordan Sullivan enough! From the start, Jordan was incredibly helpful and attentive to my needs. I was looking for a very speci Il, and I can't thank Jordan Sullivan enough! From the start, Jordan was incredibly helpful and attentive to my needs. I was looking for a very specific model with a set of features, and Jordan went above and beyond to source the perfect one from another dealership. His communication was top-notch throughout the entire process, and he made sure everything was seamless. I truly appreciate his dedication to finding exactly what I wanted, and I'm beyond excited with my new vehicle. Highly recommend Jordan, Malcolm and team! 5 stars all the way! More

This location provided an excellent customer service. The staff are all accommodating and efficient in providing all the information we needed . We had a good buying experience and they gave us an great d The staff are all accommodating and efficient in providing all the information we needed . We had a good buying experience and they gave us an great deal.Now we get to enjoy our first luxury car.ADX Aspec advantage. More

I had a great experience purchasing my Integra Type S from Advantage Acura of Naperville. Churchill was excellent throughout the entire process. He answered all of my questions thoroughly and made the pu from Advantage Acura of Naperville. Churchill was excellent throughout the entire process. He answered all of my questions thoroughly and made the purchase experience straightforward and stress-free. One thing that stood out was the transparency. There were no surprises with the pricing when I arrived at the dealership to pick up the car, which says a lot about the integrity of the dealership. The car itself was spotless, meticulously detailed, and exactly as represented. The delivery experience was smooth and enjoyable, making the purchase feel special from start to finish. I would highly recommend Advantage Acura of Naperville to anyone considering the purchase of an Acura. More

From start to finish, my dealership experience went incredibly smooth. Holly in Sales was excellent and extremely friendly and helpful. PJ in finance was equally great. Recommend this dealer to any incredibly smooth. Holly in Sales was excellent and extremely friendly and helpful. PJ in finance was equally great. Recommend this dealer to anyone looking for a car. More

I had the complete opposite experience at Advantage Acura of Naperville compared to another Acura dealer I recently worked with. The salesperson was okay initially and had me sign the worksheet agreeing t of Naperville compared to another Acura dealer I recently worked with. The salesperson was okay initially and had me sign the worksheet agreeing to pricing terms. I then provided a competitive trade-in quote from Carvana, which I’ve successfully used several times over the past two years. At that point, the sales manager stepped in and incorrectly told me Carvana cannot sell cars in Illinois. When I explained that they absolutely can and shared my past experiences, he insisted they never honor their online quotes. I calmly explained that in my experience, they simply inspect the car, drive it briefly, and wire the money immediately. His response was, “If it’s that easy, go sell it to them and come back and buy our car.” I explained that doing so would cause me to lose the sales tax trade-in benefit. He then told me I “wasn’t making sense.” The conversation became frustrating enough that I had to firmly ask for my keys back after they had taken them during the appraisal process. At that point, I decided I neither needed nor wanted to do business there. Overall, it was a very unpleasant experience. I went to McGrath Acura of Libertyville the next day and purchased a car there instead. Great experience there! More