Advantage Acura of Naperville

Great Experience at Continental Acura in Naperville I live 25 miles from Naperville and have a lot of car dealerships in my area, but our family drives the distance to purchase and have our cars service I live 25 miles from Naperville and have a lot of car dealerships in my area, but our family drives the distance to purchase and have our cars serviced at the Continental Mazda and Acura dealerships, due to their integrity and outstanding customer service. These dealerships first came to my attention in January 2014 due to their 5 star on-line ratings, when looking to purchase a small family vehicle, and they've earned that 5 star rating based on the compassion and service they've extended to our family. (We purchased a new 2014 Mazda 3 from Continental Mazda and visit this dealership regularly for very reasonably priced oil changes and maintenance.) Two weeks ago my 2nd car was unexpectedly totaled in an accident, and we were taxed with the unforeseen expense of having to purchase a used vehicle to replace our 2nd car, while on a limited budget, due to our 3rd child starting college in the fall. Both Continental Mazda and Continental Acura were great in assisting us in this task, and we were very happy for the assistance of Robert and Steve from Continental Acura, who were able to find us a reliable used car that fit both our budget and our family. Both were great in listening to our needs, staying within our budget and showing us cars that would be a good fit for our family. When my husband had questions, Steve was very good about providing all of the information he requested, greatly easing our concerns over a "used" car purchase. We were also very thankful for the dealership's 30 day, 1,000 warranty on used vehicles, which we didn't find at any of the other dealerships we visited. Also, Jerry was extremely helpful when completing the paperwork to finish the sale. He was able to offer us an extended warranty at a very good price, and he really helped us to work through the decision making process, without pressuring us. We really value the way the Acura team came along side us and made the difficult experience of having to replace our 2nd car, so much less stressful. More

Outstanding!! Absolutely the best car buying experience with top notch follow up on all scheduled service. Plan to get another Acura for my wife this summer Absolutely the best car buying experience with top notch follow up on all scheduled service. Plan to get another Acura for my wife this summer More

First car for my daughter Cannot say enough nice things about the team at Continental Naperville. They located a used car for my daughter, her first. I wanted a nice car, a s Cannot say enough nice things about the team at Continental Naperville. They located a used car for my daughter, her first. I wanted a nice car, a safe car, and a fun car. The folks at Continental found the PERFECT car for her at a fair price. She loved it! Thank so much for the great service. From the first call to handing over the keys, it was a great experience. More

No pressure buying experience. I had a great experience dealing with Abe at Continental Acura. There was no pressure to buy and he answered all of my questions. I got the pricing I had a great experience dealing with Abe at Continental Acura. There was no pressure to buy and he answered all of my questions. I got the pricing I was looking for and was in and out the door with a new RDX in a few hours. Easiest car purchase I've ever had. More

First class experience with Continental Acura & Tom Trulis' Excellent experience at Continental - our 2nd MDX from Continental. Tom Trulis did an excellent job in explaining the features of the 2016 MDX. He too Excellent experience at Continental - our 2nd MDX from Continental. Tom Trulis did an excellent job in explaining the features of the 2016 MDX. He took his time and was very thorough in getting everything set up just right. Tom helped through the entire process, which made everything easy. Highly recommend Tom and the staff at Continental Acura for a good purchase and ownership experience. More

Painless Car Buying We were very pleased with our experience at this dealer. Abe's first offer was right in line with the prices we had from Kelly, Edmunds, and truecar We were very pleased with our experience at this dealer. Abe's first offer was right in line with the prices we had from Kelly, Edmunds, and truecar - no game playing. The finance guy, Josh, explained our options and let us decide - no pressure. My ILX was well prepared when I picked it up. I'd go back here again. More

Most enjoyable car buying experience! Working with Kevin was a breeze. He had the info I needed and really made the whole process enjoyable. I have bought about 10 new cars and it can be Working with Kevin was a breeze. He had the info I needed and really made the whole process enjoyable. I have bought about 10 new cars and it can be kind of painful. Even the financing was quick! More

Great Experience I stopped in to continental acura just to look at used cars , not looking to purchase anything at that time. I met Kevin Ahlert when I went inside & I stopped in to continental acura just to look at used cars , not looking to purchase anything at that time. I met Kevin Ahlert when I went inside & all I can say is that I bought my acura RL that day. He was very professional, courteous, & a great person to work with when purchasing my car. Any problems I had about the car were resolved in a timely manner, he answered questions I had & took it upon himself to make my car buying experience very pleasant ! Thanks again Kevin for all your help with the purchase of my car. Chris More

Great experience I just wanted to take the time to thank Tom Trulis, Mark Pisoni, and Ernie Alvarez for our outstanding buying experience in March 2015. We were in th I just wanted to take the time to thank Tom Trulis, Mark Pisoni, and Ernie Alvarez for our outstanding buying experience in March 2015. We were in the market for a new vehicle, and were not initially sure of which vehicle we wanted to purchase. We spent a great deal of time researching our decision. I initially met with Ernie Alvarez a few days before the purchase, as I was looking to get a quote on our trade-in. Ernie was very pleasant, and offered us a fair price on the trade. Since my wife was going to primarily drive the new vehicle, she went out and test drove 2 other makes, and a 2016 Acura MDX at Continental. Immediately, she fell in love with the MDX. What impressed me the most was that after her test drive, there were no immediate pressuring phone calls from the staff. I instead reached out to Tom Trulis (who had shown her the vehicle), indicating that we were interested in the vehicle. Tom is truly a pleasure to deal with. He cares about the customer, and was completely honest and fair during the process. In order to keep our purchasing options open, we did visit another local Acura dealer, a dealer who previously earned our business for a past Acura purchase. At the other dealer, we felt we were being played and ended up walking away On our way out the door, I contacted Mark Pisoni and told him that we were on our way to Continental to work out a deal. Mark Pisoni is a true professional who clearly wanted to earn our business. In the hours before the purchase, we primarily dealt with Mark, who was able to get us the price that we were looking for. To sum it up, everyone we dealt with at Continental should be commended. We are very happy with our purchase, and would recommend Continental Acura to anyone looking to purchase a new Acura. They treat their customers with respect, and offer great customer service. More