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Advantage Cadillac

Hodgkins, IL

Overview
Employees
Reviews
Vehicles
4.7
497 Reviews
Here at Advantage Cadillac, we do more than provide our Countryside IL, Oak Lawn IL, Naperville IL, Chicago IL and Aurora IL customers with the latest luxury models. With the selection of new and pre-owned CADILLAC models, you're sure to find what you need for your daily commute. Aside from selling these high-end vehicles, we also help you with every aspect of the ownership process because that's what we do for our customers.
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6201 South La Grange Road

Hodgkins, IL

60525

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Showing 497 reviews

July 08, 2026

Dropped my car off the night before my 9:30 am appt. Got a call the day of my appt at 10:30 am asking if I was still going to bring my car in for my appt. And that is just the beginning of my awful ex More

by MICA329
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian Greene
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I do know who Brian Green is
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Jul 11, 2026 -

Advantage Cadillac responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

July 07, 2026

Excellent, professional and timely, always a great experience! Always accommodating and flexible to ensure the best experience! More

by THOMASSPALLA
Recommend Dealer
Yes
Employees Worked With
Kevin
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Jul 07, 2026 -

Advantage Cadillac responded

Pleased to know your Cadillac service was professional and timely. It’s great that our accommodating and flexible approach contributed to a seamless experience. We look forward to helping with your next service visit.

July 07, 2026

Everyone is always so helpful. Very communicative. I get updates on my service frequently. Very happy! More

by TFRANCIS21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gilbert Vargas
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Jul 07, 2026 -

Advantage Cadillac responded

We appreciate you sharing your experience. It’s great to hear our team kept you informed with frequent updates during your Cadillac Escalade ESV service. Please let us know how we can assist you next time.

July 03, 2026

Great experience. Very helpful in getting me exactly what I was looking for as far as amenities and a payment that was affordable. More

by cmehunt32
Recommend Dealer
Yes
Employees Worked With
Angelo
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Jul 04, 2026 -

Advantage Cadillac responded

We’re excited our team guided you to a Cadillac with the amenities you wanted and a payment plan that fit your budget. Enjoy every drive in your new vehicle, and thanks for the kind words.

July 03, 2026

Poor attention. Hard to get a hold of. There was over $7000 in repairs and they didn't even have the respect to wash my vehicle after it was sitting there for over a More

by AWADOFMONEY
Recommend Dealer
No
Employees Worked With
Kevin
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Jul 10, 2026 -

Advantage Cadillac responded

We're sorry to hear about your difficulty contacting us and the lack of car wash. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns.

July 01, 2026

Quickly and easily secured my appointment online and then was greeted immediately on arrival. Service was thorough and communicative. More

by jdjnj
Recommend Dealer
Yes
Employees Worked With
Gillberto
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Jul 01, 2026 -

Advantage Cadillac responded

It’s wonderful to know you found our online scheduling effortless and were greeted right away. We’re pleased the service on your Buick Encore was thorough and communicative throughout. We appreciate your five-star feedback.

July 01, 2026

There was a little wait but Gillberto apologized and took exceptional care of my concerns. He was very professional, thorough, and provided World Class Customer Service! The entire staff was customer friendl More

by DEON3230
Recommend Dealer
Yes
Employees Worked With
Gillberto
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Jul 01, 2026 -

Advantage Cadillac responded

We’re pleased your brief wait was handled with a sincere apology and attentive service on your Cadillac XT6. Our professional team provided thorough care, and we’re delighted our courteous staff made your visit positive.

July 01, 2026

Excellent service for all our Enterprise Fleet vehicles. Kevin Phillips is always our main point of contact for all our service needs. More

by JAIME.CENTENOJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Phillips
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Jul 01, 2026 -

Advantage Cadillac responded

It’s great to know you trust us with your Enterprise Fleet vehicles. Our team is pleased to remain your main point of contact for servicing your Buick Envista and other fleet units. We appreciate your ongoing business and look forward to serving you again.

July 01, 2026

Overall experience was good, although it took about a week for the repairs to be done on a car, but everything was done to my satisfaction. More

by EMB2933
Recommend Dealer
Yes
Employees Worked With
Gilbert
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Jul 01, 2026 -

Advantage Cadillac responded

We’re glad the Cadillac LYRIQ repairs met your expectations after the week it took to complete. Thank you for your patience and for letting us take care of your service needs.

July 01, 2026

The service rep was a good communicator. However, I hate the asynchronous communication afforded by text and would have preferred phone calls. More

by RMILFAJT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gilbert forgot last name
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Jul 02, 2026 -

Advantage Cadillac responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Advantage Cadillac are glad to have you as a customer.

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