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Advantage Chevrolet of Bridgeview - Service Center

Bridgeview, IL

3.6
836 Reviews

836 Reviews of Advantage Chevrolet of Bridgeview - Service Center

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December 15, 2020

Pleasant, professional and efficient service.Jennifer Pleasant, professional and efficient service. Jennifer Gibbs was very helpful. Jennifer made sure a loaner car was available. Loaner car was clean a More

by AVO9248
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Gibbs
Dec 19, 2020 -

Advantage Chevrolet of Bridgeview responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Hawk Chevrolet and we hope to see you again soon!

December 08, 2020

The take good care of their customers very polite. They ask you if you have any questions on that they explain to you.that were very helpful More

by graciela1013
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Analitis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mirian Martinez Ramirez, Bill Webb, Jennifer Gibbs, Sabreen Khalifa
Dec 19, 2020 -

Advantage Chevrolet of Bridgeview responded

We're glad to hear you found our staff was so knowledgeable and helpful! If you have any further questions, please give us a call. We're always happy to help!

December 05, 2020

All of the service people are really nice and they take good care of you let you know everything that’s going on with your vehicle More

by Johnnystewart448
Customer Service
Recommend Dealer
Yes
Employees Worked With
Bill Webb, Jennifer Gibbs
Dec 19, 2020 -

Advantage Chevrolet of Bridgeview responded

Hi there, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit! Sincerely, Bill Webb Service Director

December 04, 2020

The oil change which I scheduled in advance to be performed on that day and at that time slot was Too long for simple oil change and tire rotation and it was all suppose to be free for the first serv More

by SIERZEGAS55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ken Cosenza, Marcin Gacek
Dec 27, 2020 -

Advantage Chevrolet of Bridgeview responded

We always strive to provide top quality service to every guest, and are sad to hear that your experience here at Hawk Chevrolet did not meet a 5* expectation. There are times that an oil change and tire rotation can exceed the expected time. We appreciate your feedback.

December 03, 2020

Three hours to put on a catalytic converter and change the oxygen sensors! Totally unacceptable!! A muffler shop would’ve had that done in 45 minutes! I’m sure the mechanic didn’t make much money if he wa More

by HEYMARINE
Recommend Dealer
No
Employees Worked With
Jennifer Gibbs
Dec 27, 2020 -

Advantage Chevrolet of Bridgeview responded

Safety is our top priority with all of our customers that service their vehicle with us. As a result, there are times when service can exceed an expected wait time. Please let us know if you are in a situation that has exceeded this wait time and we can have a shuttle drop you off and pick you up, once the vehicle is complete. Thank you again for your feedback.

December 03, 2020

They where great team to work with . I don't like typing do much. Great team will tell others about Hawk. Good job, still need to type more. More

by JBGOWDERSR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Analitis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Kolendo, Ken Cosenza, Ken Wagner
Dec 19, 2020 -

Advantage Chevrolet of Bridgeview responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We hope to see you soon! Sincerely, Ken Cosenza General Sales Manager

November 27, 2020

Great people who take time to listen to your complaints and act on them with expertise. I buy all my cars here and have them serviced here. More

by J33838
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mirian Martinez Ramirez, Bill Webb, Jennifer Gibbs
November 25, 2020

The service appointment was great Jennifer does a great job everything went well. I couldn’t of asked for anything better I would say they were a 10+ More

by BT426
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Gibbs
Nov 29, 2020 -

Advantage Chevrolet of Bridgeview responded

Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit! Sincerely, Bill Webb Service Director

November 24, 2020

Service was fine but through research I found out that I could of saved money at Firestone/Goodyear, disappointing what they charged me for a min time/part service have to decide if I’m going to continue to More

by FIFFLEEV
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Analitis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2020 -

Advantage Chevrolet of Bridgeview responded

Thank you for taking the time to review Hawk Chevrolet Bridgeview. Please let us know what we can do to make your next visit a FIVE STAR experience. We value our customers feedback and input.

November 23, 2020

I had great service with all at Hawk Chevy. From the I had great service with all at Hawk Chevy. From the lovely lady on the phone,service department assistant, mechanic. , to the cashier - all were kin More

by CONTENTO.M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Gibbs
Nov 29, 2020 -

Advantage Chevrolet of Bridgeview responded

We're glad to hear you found our staff was so knowledgeable and helpful! Thank you again for choosing Hawk Chevrolet and we hope to see you again. Sincerely, Bill Webb Service Director

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