Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Advantage Chevrolet of Bridgeview - Service Center
Bridgeview, IL
836 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
836 Reviews of Advantage Chevrolet of Bridgeview - Service Center
Sort by
September 02, 2020
As usual the service department was accessible at the time of my appointment and it was explained what would be done. The cost were what was estimated. time of my appointment and it was explained what would be done. The cost were what was estimated. More
by JSTRIC3
Verified CustomerEmployees Worked With
September 02, 2020
Excellent customer service worked on my difficult issue, and resolved it fairly and communication was constant! they really care and I am grateful for their help!! Would recommend to all! and resolved it fairly and communication was constant! they really care and I am grateful for their help!! Would recommend to all! More
by HELEND121
Employees Worked With
Bill Webb
September 01, 2020
Good service but not great. As a person who works in customer service I know how important it is to deliver a great experience. While everyone is sort of friendly i feel as if they can work on communica customer service I know how important it is to deliver a great experience. While everyone is sort of friendly i feel as if they can work on communicating better with timelines and delays. As well as speaking to customers in a nice way and explaining things in a way to not make customers feel like they asked a dumb question. They need to work on communication delays because if i see my car was already brought back and parked outside ready and it’s sitting there for over 25 minutes, I’m going to be upset that my keys haven’t been given to me yet. But if staff could come back and let me know “hey your car is ready i am just waiting on paperwork to be completed i apologize for the delay”, it would make a huge difference because now i know you guys value my time. Especially if I was there for over an hour and a half with an appointment. So yes your service is okay but not great not 5 stars yet. More
by Ntoscano
Employees Worked With
August 26, 2020
Excellent customer service! They have a helpful, knowledgeable and friendly staff. I bought my car here and have brought it in for every service. I highly recommend this dealership. knowledgeable and friendly staff. I bought my car here and have brought it in for every service. I highly recommend this dealership. More
by DeAnnaB
Employees Worked With
Other Employees :
Mirian Martinez Ramirez, Bill Webb, Jennifer Gibbs, Sabreen Khalifa
August 25, 2020
Tom was really helpful. Explained in detail what needed to be done to my Equinox. The cost was a lot lower than a previous Chevy dealership told me. Will definitely be back. to be done to my Equinox. The cost was a lot lower than a previous Chevy dealership told me. Will definitely be back. More
by Jenny07123
Employees Worked With
August 25, 2020
Excellent service as always. He explained my bumper to bumper warranty, ordered the part I needed and promised to call when part is in stock. bumper warranty, ordered the part I needed and promised to call when part is in stock. More
by JSTRIC3
Employees Worked With
August 20, 2020
As always, I was happy with the service, Staff is always friendly. Didn’t get charged for service. Something very minor. Thanks again for everything. friendly. Didn’t get charged for service. Something very minor. Thanks again for everything. More
by ANNETTEKELLY508
Employees Worked With
Jennifer Gibbs
August 17, 2020
The appearance of the dealership, customer service, and the quality work has always been TOP NOTCH. My family has bought several automobiles. Thank You All. the quality work has always been TOP NOTCH. My family has bought several automobiles. Thank You All. More
by Brian
Employees Worked With
Jennifer Gibbs
August 13, 2020
I always receive great service at Hawk ChevyThe work is I always receive great service at Hawk Chevy The work is always done right the first time and very professional. They do not try to sell me things I I always receive great service at Hawk Chevy The work is always done right the first time and very professional. They do not try to sell me things I don’t need. I would recommend their service department for any work that might be needed. More
by Sourball2
Employees Worked With
