Advantage Chevrolet of Bridgeview - Service Center

Exemplary Customer Service The entire service visit was flawless from when I pulled up to when I pulled away. Jennifer greeted me when I arrived and wished me well when I left. The entire service visit was flawless from when I pulled up to when I pulled away. Jennifer greeted me when I arrived and wished me well when I left. The waiting room was very relaxing and the coffee was good. The maintenance team finished sooner than expected. I have nothing but great things to say about Hawk Chevy! More

Oil Change I thought I had an appt with Hawk, but it was with another dealer. I had a coupon with $20.00 off oil change, you honored the coupon from another deal I thought I had an appt with Hawk, but it was with another dealer. I had a coupon with $20.00 off oil change, you honored the coupon from another dealer, but fail to give me the road side assistant; it was to be renewed at the time of my oil change. Juan did not try to check about the service you offer. This made me up-set. I wanted to add that Juan worked me in due to scheduled with the wrong dealer. More

good service incomplete price quote Scheduling the service was easy. Customer service people were efficient and polite. I was told two possible prices depending on whether whole mirror Scheduling the service was easy. Customer service people were efficient and polite. I was told two possible prices depending on whether whole mirror unit must be replaced or only cover. When work was complete the price was $200 higher because original estimate did not include labor costs. More

The service adviser was excellent. Tom Analitis ordered the part that I needed and it came quickly. He was able to schedule me for the labor to install the day he notified me. The win Tom Analitis ordered the part that I needed and it came quickly. He was able to schedule me for the labor to install the day he notified me. The window is working well. Thank you. Regina Nelson More

Professional Had initially made a last minute appointment for a problem with my car transmission and was able to take it in. The person that was assisting me throu Had initially made a last minute appointment for a problem with my car transmission and was able to take it in. The person that was assisting me throughout the process was very efficient, professional and friendly. He made my visit very easy and fast without leaving with doubts. It is a professional environment that knows how to treat their customers. More

Good service department I recently had some work done on my Silverado diesel I had a check engine light, and I made an appointment the next day and I got my truck back in I recently had some work done on my Silverado diesel I had a check engine light, and I made an appointment the next day and I got my truck back in a timely manner I had good communication with Jennifer she let me know what was going on and when My truck was done I always have good service at Hawk Chevrolet and I will continue to bring my vehicle there for my service needs More

The service rep. was very efficient. The atmosphere was warm and friendly. The staff was friendly and informative. The work performed was srellar. Customers are entertained while waitin The atmosphere was warm and friendly. The staff was friendly and informative. The work performed was srellar. Customers are entertained while waiting for service. Accommodations are available also. More

Horrible experience, i never want another Chevy Took my car in for service because the engine went out which was under warranty, with initially speaking with them they explained it might be my fault Took my car in for service because the engine went out which was under warranty, with initially speaking with them they explained it might be my fault instead of checking,which after research proved it wasnt my fault. It took them two weeks to fix my car and i had to call and plead with them for a rental they didnt offer initally. Once my car was finished i discovered tech working my car broke the stabilization bar that keeps my hood up in air and was rude about it when brought to his attention and told me that it wasnt his fault. Few weeks later my air and heat stopped working in my car which had been working fine prior. When i toom back to dealer they explained that it would cost to check this issue and that it was nothing that they did wrong. More

Good Customer Service Great customer service, greeted by all upon arrival, good communication and friendly, personnel. I went in for service, everything that I asked for wa Great customer service, greeted by all upon arrival, good communication and friendly, personnel. I went in for service, everything that I asked for was completed and I was given detailed multi inspection sheet. More

Service I was seen right away Employee was very friendly and professional. Everything was explained to me. The waiting area is very clean and comfortable. Jus I was seen right away Employee was very friendly and professional. Everything was explained to me. The waiting area is very clean and comfortable. Just a little cold. More