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Advantage Chevrolet of Hodgkins - Service Center

Hodgkins, IL

4.5
2,176 Reviews

2,176 Reviews of Advantage Chevrolet of Hodgkins - Service Center

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July 21, 2022

Owen the sales rep wasn’t being honest, never again I will pay 150 for a oil change More

by donnelled0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Owen Suarez
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 22, 2022 -

Advantage Chevrolet of Hodgkins responded

We appreciate learning about your experience at our dealership. Our number one priority after learning about your experience is to remedy it and offer a resolution. Please contact me at your earliest convenience. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

July 19, 2022

Very accommodating super friendly. Also informative with my service needs. Especially My Personalized video was great More

by jherrera1230
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Owen Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 19, 2022

Great Customer Service! Completed when promised, no extra waiting time with my busy schedule! Thanks More

by Paula.sexton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Reily
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 21, 2022 -

Advantage Chevrolet of Hodgkins responded

We cannot thank you enough for this glowing review of our service center, Paula! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

Jul 21, 2022 -

Advantage Chevrolet of Hodgkins responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

July 18, 2022

Waited two hours for an oil change to be completed. ...with an appointment. Bit excessive. I will try another service center next time. More

by amyeherrera
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
I don't remember who I worked with.
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Jul 20, 2022 -

Advantage Chevrolet of Hodgkins responded

Amy, thank you for taking the time to provide us with this feedback. We value hearing from our customers, and the inconvenience that occurred here at Advantage Chevrolet of Hodgkins does not reflect our standards of customer service. If you have any questions or would care to discuss this further, please do not hesitate to contact me at your earliest convenience. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

July 18, 2022

Clean,Fast , courtesy is great,very efficient,affordable oil change would recommend this truck center to everyone . More

by radfordjmdeb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Wetzel
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Jul 20, 2022 -

Advantage Chevrolet of Hodgkins responded

We appreciate your input! We're glad to hear that you are impressed with the service we offer here at Advantage Chevrolet of Hodgkins. If there is anything more we can do for you please come back and see us any time! Take care! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

July 17, 2022

Had an oil change and rice rotation, quick, professional, and informative. Very please with the efficiency and professionalism. More

by garyj118
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carolina Wetzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 19, 2022 -

Advantage Chevrolet of Hodgkins responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

July 15, 2022

Making an appointment was easy for service but a 2 hour wait for a oil change and tire rotation seems a bit long More

by kathleen.hillmann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The cashier was awesome
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Jul 16, 2022 -

Advantage Chevrolet of Hodgkins responded

Thanks for your great review, Kathleen. We do appreciate your patience with the extended wait that you encountered. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

July 15, 2022

To long of a wait and I had to check in to see what was going on with my car after 3 hrs More

by KALISA.GROSS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Heeney
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Jul 16, 2022 -

Advantage Chevrolet of Hodgkins responded

Thank you for taking the time to provide this feedback, Kalisa. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to contact us if you’d like to discuss anything in greater detail. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

July 14, 2022

Had a scheduled appointment, was taken early. I love the fact that they send you a link letting you know who's working on your car and whats wrong with it. More

by cnurse1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Bocchiere
4.0
This rating includes all reviews, with more weight given to recent reviews.
Carolina Wetzel
4.0
This rating includes all reviews, with more weight given to recent reviews.
Felipe Alfaro
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 15, 2022 -

Advantage Chevrolet of Hodgkins responded

It is wonderful to hear that our team was able to provide you with a great experience! Thank you and if you have any questions about the work that was done please feel free to contact me. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

July 14, 2022

I have always loved coming here. It’s easy to get to. Friendly staff. We love Juan Martinez. The process it’s always fast. More

by SUNSHINEDELUC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Martinez
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Jul 15, 2022 -

Advantage Chevrolet of Hodgkins responded

Thank you for this amazing review! I really appreciate your business. Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

Jul 15, 2022 -

SUNSHINEDELUC responded

Last week I went to turn in my leased car. I decided to purchase the vehicle. I was very happy and very satisfied with the whole process. We are a CHEVY family!!! We have purchased or leased chevy vehicles for the last 35 years. Chevy vehicles are exceptional. Never had a problem. Summer and winter very dependable. Service department is great. We love Juan Martinez our sales rep - he is great!!. I think We have met must of the managers. You all are very professional and friendly. I would not go anywhere else.

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