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Advantage Toyota Valley Stream

Valley Stream, NY

4.3
4,779 Reviews
Call Dealership (516) 887-8600
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400 W Sunrise Highway

Valley Stream, NY

11581

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4,779 Reviews of Advantage Toyota Valley Stream

January 31, 2026

Simple to drop the car off and pick it up. Bill in service was great. He explained each issue clearly and what was needed to correct it. More

by vas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Baumgardner
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January 31, 2026

When it comes to the people at the dealership I get the nice response but when it comes to the service department very lousy More

by fleuryj979
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Ulloa
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January 31, 2026

They had guys working on my car who didn't know how to fix my car More

by fleuryj979
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Andy Zollinger, Will Ocasio, Xavier Ascencio, Jasmine Weston
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January 19, 2026

I had an excellent experience leasing a new car. Carlos from sales and Jessica from finance were extremely patient, courteous, kind, and honest. Will definitely return to Advantage Toyota if I eve More

by jjkornfeld
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Andujar and Jessica Gipson - 5 stars
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Jan 20, 2026 -

jjkornfeld responded

Was a great experience with Carlos in sales and Jessica from finance. Would give the whole experience a 5 out of 5 as Carlos was honest, professional, courteous, and patient. I will definitely seek out his assistance for all future purchases/leases. Jessica was also great at answering all my questions and made leasing a breeze. Extremely happy with the entire experience at Advantage Toyota!

Jan 20, 2026 -

Advantage Toyota Valley Stream responded

Thank you so much for sharing your positive experience. It’s wonderful to hear that Carlos and Jessica provided such patient, courteous, and honest service throughout your leasing process. Your kind words and trust in Advantage Toyota are greatly appreciated.

January 16, 2026

Every staff at your location was very helpful and professional. I never felt left out or ignored despite how busy the shop was. Celine is the best! She got me in and out quickly. I received constant More

by Danny.lung
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Celine Zollinger
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Jan 20, 2026 -

Advantage Toyota Valley Stream responded

Thank you so much for sharing your experience and for highlighting the helpfulness and professionalism of our team. It's wonderful to hear that you felt well taken care of, even during a busy day. We're especially glad Celine made such a positive impression and that you appreciated the comfort and space of our customer lounge. Your feedback truly means a lot to us.

January 16, 2026

Andy is the best. Excellent service. No complaints. Very pleasant and professional . He makes the service of my vehicle a pleasant & stress free experience. More

by None
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Zollinger
Report | Print
Jan 20, 2026 -

Advantage Toyota Valley Stream responded

Thank you so much for sharing your kind words about Andy and your experience. We're delighted to hear that you found the service both pleasant and stress-free, and that Andy’s professionalism made a positive impression. Your feedback is greatly appreciated by our entire team.

January 13, 2026

The staff & advisor for the morning was courteous & as usual. Just wish the wait is not so long but I understand because was a lot of people before me. More

by RONALDHINDS23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Margie Bonel
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Jan 15, 2026 -

Advantage Toyota Valley Stream responded

Thank you for sharing your feedback and for your patience during your visit. It's great to hear that you found our staff courteous, and we appreciate your understanding regarding the wait time. Your input helps us continue to provide a positive experience for all our guests.

January 04, 2026

Well run, salesman and finance manager were excellent. Good inventory of cars available. Good selection. More

by Chris
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jermaine West, Reputation 1
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Jan 06, 2026 -

Advantage Toyota Valley Stream responded

Thank you for sharing your positive experience and kind words about our team and inventory. It’s wonderful to know that you found the process well-organized and the selection met your needs. Your feedback is greatly appreciated.

January 02, 2026

This is my second time purchasing from Advantage Toyota. They are very professional and works with their customers to get a good deal. Thank you team, Advantage Toyota! More

by RM
Recommend Dealer
Yes
Employees Worked With
Owen
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Jan 05, 2026 -

Advantage Toyota Valley Stream responded

Thank you so much for choosing Advantage Toyota again and for sharing your positive experience. It's wonderful to hear that our team's professionalism made a difference and that you felt supported throughout the process. Your appreciation means a lot to us.

December 29, 2025

I was waiting for 3 hrs for oil change and they didn’t do it. I had to return home without getting my oil changed. I have been with this dealership for long time, the car was received but not given service. More

by mdaminhaque
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Margie Bonel
Report | Print
Dec 31, 2025 -

Advantage Toyota Valley Stream responded

We’re very sorry to hear about this experience, and we completely understand your frustration. Waiting that long and then leaving without receiving the oil change you came in for is not acceptable, especially for a loyal customer. This is not the level of service we aim to provide, and we appreciate you bringing it to our attention. Please reach out to us directly at wecare@aagny.net so we can look into what happened and work toward making this right.

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