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Advantage Toyota Valley Stream - Service Center
Valley Stream, NY
3,016 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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3,016 Reviews of Advantage Toyota Valley Stream - Service Center
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October 10, 2015
Customer care exceeded our expectations We thought our car was going to require a $5,000 repair and were delighted when the team at Advantage Toyota Scion helped us understand that the repai We thought our car was going to require a $5,000 repair and were delighted when the team at Advantage Toyota Scion helped us understand that the repair was actually covered under our warranty and would be handled at no charge to us. Our contacts, Bruce Nadell and Marty Goldberg were incredibly accessible, open and expedited the service for us so that we were confident that we and our car were in capable hands. More
by Yarisowner
Employees Worked With
Marty Goldberg, Bruce Nadel
October 07, 2015
terrible experience First time I broat my car for cervice to Toyota Advantage. After service I took my car and went home. When I came home I finde some body hit my car on First time I broat my car for cervice to Toyota Advantage. After service I took my car and went home. When I came home I finde some body hit my car on front bumper during the service. My mistake, I didn't check my car after cervice, like they did it. Next morning I went to service senter to show them this problem. Menager said it is not them problem because I show my car next day. Probably I agreed. And But I know, after center I came home and found it. PLEASE, FROM MY EXPERIENCE CHECK YOUR CAR AFTER CERVICE. Because you never know what you find after cervice More
by acuval
September 30, 2015
Unprofessional staff Will never renew or buy out my lease as i planned on doing because of the very poor customer service ive experienced there..attitude attitude attitude Will never renew or buy out my lease as i planned on doing because of the very poor customer service ive experienced there..attitude attitude attitude is very cruicial..im a paying customer that deserves respect..instead i was treated like xxxx More
by Babba20
January 19, 2015
Service REP and Asst Service Manager (Mike) are Excellent The service Representative, Daniel Solis, and the Service Manager, Michael Nappie, are extremely professional, helpful and courteous. They make my exp The service Representative, Daniel Solis, and the Service Manager, Michael Nappie, are extremely professional, helpful and courteous. They make my experience always a more pleasant one every time I bring my car in for service and if for any reason something is not done correctly they make sure it is immediately remedied. I took my car in thinking that something was wrong with my front end and they immediately found the problem to be with one of my tires. I highly recommend this service department. More
by Paul
Employees Worked With
Michael Nappie
January 14, 2015
Maintenance check up and tire fix Even though it took a bit longer than expected my service representative, Andy, made it right and was very helpful. Now I have the peace of mind that Even though it took a bit longer than expected my service representative, Andy, made it right and was very helpful. Now I have the peace of mind that the car has been well serviced and the tires are safe and I am worry free. Thanks to all the staff, and especially Andy Z.!! More
by Mimi32
Employees Worked With
January 12, 2015
Highlander 2005 I came because my heating system was not working right. Andy welcome me and make me feel home. He listeng to my concerns.patiently and kept me informe I came because my heating system was not working right. Andy welcome me and make me feel home. He listeng to my concerns.patiently and kept me informed at all time. The only thing I can say is that this guy is awesome. More
by Scarlett
Employees Worked With
January 08, 2015
excellent My oil change and tire rotation was done within the time they gave me. I came in the early afternoon with my 2014 highlander and was pleased with how My oil change and tire rotation was done within the time they gave me. I came in the early afternoon with my 2014 highlander and was pleased with how everything was done on such a cold day on wednesday,jan.7th 2015 More
by aquahorse
Employees Worked With
January 06, 2015
love going to this dealership Best toyota dealership in Nassau County Travis Faulkner in service department THANK YOU for my last service I love going to dealership the waiting tim Best toyota dealership in Nassau County Travis Faulkner in service department THANK YOU for my last service I love going to dealership the waiting time was great every time I go to get service More
by badge5002
December 29, 2014
Employee crashed my car cough on my dash cam. Advantage Toyota employee crashed my car during my first oil change cough on my car dash camera(rear), you can hear the crashing and yelling on youtub Advantage Toyota employee crashed my car during my first oil change cough on my car dash camera(rear), you can hear the crashing and yelling on youtube tVD7fiVnGEY - cannot post url here. I was not notified about the damage when I picked up the car, everybody just pretended nothing had happened. Fortunately, I have installed dash camera on my car and found out the truth afterward. In additional to surface damage, the left side sliding door began to rattle randomly when drive on rough road and there is a "bang" noise when first open the door after parking for a long time(over night). More
by 2015siennase
Employees Worked With
Julian Cardona
December 23, 2014
Professional staffing results in positive outcomes I've been a loyal patron of the service dept. for several years. You pay more for labor but whatever the problem. The staff is clear about solutions. I've been a loyal patron of the service dept. for several years. You pay more for labor but whatever the problem. The staff is clear about solutions. The long wait time is still a downside at this dealership surprisingly since they've moved to a much larger facility. But all in all its a better experience than other of the nearby dealerships. Like most businesses they could use more staff. My advisor is efficent, experienced, curteous, knowledgeable and professional . More
by GoBrooklyn
Employees Worked With
Jemell Braithwaite
