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Airport Chevrolet Buick GMC Cadillac

Medford, OR

3.9
60 Reviews

3001 Biddle Rd

Medford, OR

97504

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Showing 60 reviews

June 12, 2021

Airport is the only place I go to get all me services done on all my vehicles. Great people and always done in a timely manner. More

by Tomas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Virginia Ostreicher
Jun 14, 2021 -

Airport Chevrolet Buick GMC Cadillac responded

Thank you, Tomas. Always great to see you!

June 10, 2021

THIS SITUATION HAS BEEN RESOLVED NO FURTHER POSTINGS THIS SITUATION HAS BEEN RESOLVED NO FURTHER POSTINGS WILL BE DONE, THANK YOU STEVE , VIRGINIA , MATT , AND JEN, AND ALAN DEBOER, THANK YOU ALL WISHI More

by GAVE ME A BAD ATTITUDE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Virginia Ostreicher
Jun 14, 2021 -

Airport Chevrolet Buick GMC Cadillac responded

This situation is significantly more complex than has been depicted and in deference to the customer we will not go into detail.

Jun 16, 2021 -

GAVE ME A BAD ATTITUDE responded

As of this writing, I have currently spoke with Steve Miller, G.M. of AIRPORT CHEVROLET. He truly believes in customer satisfaction, and he has taken care of the dilemma of which both sides suffered. I am happy to remove the previous review and get on with my life, as they are as well. I believe once in a while you find that someone who like a knight in shining armor, faithfully, and believes in doing the right thing, STEVE MILLER IS THAT MAN. He loves his customers, and it shows, along with Virginia, I believe you will find that customer satisfaction you are looking for in AIRPORT CHEVROLET.

January 06, 2021

I worked with Jen , Brain and Virginia all about different thing's and they all were so helpful. They even gave me what I wanted for my trade. More

by boydreese92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jen Camus, Virginia Ostreicher
Jan 06, 2021 -

Airport Chevrolet Buick GMC Cadillac responded

Thanks for the feedback, Boyd. Good to know that Jen, Brian and Virginia earned your kudos.

December 17, 2020

Bought a brand new GMC Sierra 1500, drove it around for break-in (normal driving on local roads and highways including the freeway), didn't do anything crazy, and the engine failed at 600+ mileage...basica More

by arwinsky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Virginia Ostreicher
Dec 26, 2020 -

Airport Chevrolet Buick GMC Cadillac responded

Thank you for speaking with Virginia, our Customer Relations Manager.

December 16, 2020

We we're fortunate to have Jennifer as our salesperson! She made the whole car buying experience very pleasant for us. She was very professional, respectful and always ready to help. She was very patient t More

by ranjansdr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer Camous
Dec 28, 2020 -

Airport Chevrolet Buick GMC Cadillac responded

From Jennifer and the rest of our Airport Chevy Buick GMC Cadillac team, thank you! It is very gratifying to read your kind words about Jennifer and our dealership. Will be sure that she and the rest of our team see your review. Have a spectacular 2021!

June 11, 2020

My car broke and the issue was intermittent and Jon recomended to fix it so I didn't get left stranded somewhere. jon is always great More

by Tomas
Recommend Dealer
Yes
Employees Worked With
Virginia Ostreicher
Jun 11, 2020 -

Airport Chevrolet Buick GMC Cadillac responded

Thank you, Tomas.

June 01, 2020

ruined my car buying experience bought a chevy malibu and while driving it i get pulled into oncoming lane. if there had been a car i would of been involved in head on collision with More

by jaxsin1223
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Virginia Ostreicher
Jun 01, 2020 -

Airport Chevrolet Buick GMC Cadillac responded

Nicole, thank you for speaking with our Virginia and giving her the opportunity to work this out with you. We are pleased to learn that “they even worked out a financial payment that worked for my family n i....definitely redeemed themselves.”

May 10, 2020

STAY AWAY FROM THESE people!!I purchased a high ticket STAY AWAY FROM THESE people!! I purchased a high ticket Caddilac from this place; they inflated the cost of financing, and any occasions I ve called More

by Brucefastdriver
Recommend Dealer
No
Employees Worked With
Abusive Manager , Rocky Rawstern
May 11, 2020 -

Airport Chevrolet Buick GMC Cadillac responded

Rhode Island customer purchased a vehicle from us in 2016 and had it shipped there. Customers can refinance any time with a lender of their choice if they feel they can avoid interest by securing a lower APR. When a client registers a car out of state, they are responsible for any tax and license fees that their state requires. Late payments fees, or late fees from DMV are not something we have control over.

April 25, 2020

We came in to just look at sticker prices when we saw an extremely new 2019 Jeep Grand Cherokee. We test drove it and fell in love! Adam lemon was our salesman and let me tell you he did everything in h More

by Scott
Recommend Dealer
Yes
Employees Worked With
Adam Lemon, Rocky Rawstern
May 07, 2020 -

Airport Chevrolet Buick GMC Cadillac responded

Scott, from Adam and the rest of our team, you are welcome! We hope that you have many great adventures in your Jeep!

March 30, 2020

Recently purchased a 2020 Chevy 3500 HD from Airport Chevy. Our sales professional Jennifer Camus was outstanding. Funny, smart and knowledgeable. Zero pressure and the process was fast. Excellent trade More

by Linc449
Recommend Dealer
Yes
Employees Worked With
Jennifer Camus
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