Al Hendrickson Toyota - Service Center

Wonderful communicative staff. Efficient. Well done team. I will always come back again! Klaus is great Efficient. Well done team. I will always come back again! Klaus is great More

very good service i like every thing thankyou for help me with my car because my car stay drive good we give me a good service with my car because my car stay drive good we give me a good service More

I was pleased with the service. I am always surprised how much a simple oil change turns out to cost. I have to regularly go over estimate with a very careful eye, as there are alw I am always surprised how much a simple oil change turns out to cost. I have to regularly go over estimate with a very careful eye, as there are always charges that are not necessary or needed added on to the service bill....last time service options that were taken care of on the last oil change and not due yet? I still feel safer when I have the car serviced here, as they do catch important repairs. More

The check-in process was fairly quick and easy. The wait was not long and I received updates via text along the way which was helpful. I was offered coffee or water which was also nice. The only ne The wait was not long and I received updates via text along the way which was helpful. I was offered coffee or water which was also nice. The only negative part was the old waiting room that is in need of some updating. More

I got a lemon car. I’ve been having issues with this car since I got it two months ago and I’m being told to take the car to Nissan. I’ve been having issues with this car since I got it two months ago and I’m being told to take the car to Nissan. More

Dear AH, You have an excellent service department! ! I am always impressed with the level of competence and professionalism and accommodation this department offers! Especially noteworthy is your servi ! I am always impressed with the level of competence and professionalism and accommodation this department offers! Especially noteworthy is your service advisor, Mr. Carvens Joseph (CJ), who is the quintessential agent in explaining what services are needed - and also which ones are not! I admire the way in which he sits in the car with you upon arrival and goes through the extensive checklist of items to be investigated. He always takes you "along for the ride" (no pun intended). An employee like Carvens is valuable in any organization and I would hope that AH would reward him with upgraded remuneration and position. The major complaint that I have with AH is the customer waiting room. I have sat in that room for the last 9 years and it has deteriorated considerably. I am happy with the refreshments offered, but the condition of the sofas (couches) is indefensible. They are dirty, dingy, and ripped. They do not reflect the culture your organization is trying to advertise. And please get the room painted a new, upbeat color. It is as drab as a funeral home. I really do not like sitting in that room and my fellow customers have expressed the same. Mr. A. Arico More

Oscar helped me with my car and he make sure that got fixed and resolve all my questions fixed and resolve all my questions More

Oscar es una persona muy paciente, eficiente, amigable y siempre muy atento tratando de ayudar en lo que más puede siempre muy atento tratando de ayudar en lo que más puede More

Me atendieron exactamente bien muchísimas gracias por todo fue muy amable de su parte Dios le bendiga todo fue muy amable de su parte Dios le bendiga More

This dealership specializes in dishonesty and manipulation. The service center is looking to get your money, so is the sales department. One of the sales managers is incredibly rude, pushy, and p manipulation. The service center is looking to get your money, so is the sales department. One of the sales managers is incredibly rude, pushy, and predatory. More