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Al Hendrickson Toyota - Service Center

Coconut Creek, FL

4.4
7,226 Reviews
Call Service Center (954) 448-7257

7,226 Reviews of Al Hendrickson Toyota - Service Center

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December 07, 2022

I like the job he’s doing. Keep doing that. More and more you will be number one ☝️ More

by SAMYBWILLY2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Diaz
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Dec 08, 2022 -

Al Hendrickson Toyota responded

Thank you for your kind words about us here at Al Hendrickson Toyota! We appreciate it!

December 07, 2022

The service has always been great at Al Hendrickson. My service advisor Klaus is the best. More

by Ssully
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Norman Frantz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Klaus Cobb
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Dec 07, 2022 -

Al Hendrickson Toyota responded

Thank you for the great review, Sully! We are so glad to hear that Klaus delivered such a successful service experience. Drive safely, and we hope to see you back again at Al Hendrickson Toyota!

December 07, 2022

Jarret in the service department is wonderful! Also, the shuttle service is very nice and the driver is always friendly and makes everything such a pleasurable experience. More

by LIBERATEDI86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 07, 2022 -

Al Hendrickson Toyota responded

Thanks for the great review! We're glad that Jarret was helpful and nice to work with. We appreciate your business and kind words here at Al Hendrickson Toyota!

December 07, 2022

I feel you did a great job on my vehicle and I have no complaints at all. More

by JHENDY68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer
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Dec 07, 2022 -

Al Hendrickson Toyota responded

This is what we strive for! Thank you for supporting Al Hendrickson Toyota with your business and your review!

Dec 07, 2022 -

JHENDY68 responded

I look forward tondoing business with you in the future.

Dec 08, 2022 -

Al Hendrickson Toyota responded

We look forward to seeing you again down the road!

December 06, 2022

Had to go back after 2 service appointments and 4 new tires and still have a vibration. More

by GEROBIN31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 03, 2023 -

Al Hendrickson Toyota responded

I am so sorry to hear that your vehicle is in need of additional service. We strive to deliver thorough and efficient care, and it's disappointing to learn we missed the mark this time. I'd like to step in to make certain your outstanding concerns are addressed and see if I can help improve your experience. If you are willing, please consider giving me a call. Thank you, Norman Frantz - Service Manager - 954-545-6931

December 06, 2022

Great fast service that I was able to easily schedule online. Very impressed with this service center and my experience. More

by chloeroque97
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Burton
Report | Print
Dec 06, 2022 -

Al Hendrickson Toyota responded

The Al Hendrickson Toyota team appreciates your five stars! Thank you for the awesome feedback and we look forward to seeing you next time!

December 05, 2022

Everyone is really efficient and nice. It does take a long time to do the service, I wish they had a drop off service instead of having people waiting there. More

by DEYANAZM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles
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Jan 03, 2023 -

Al Hendrickson Toyota responded

Thank you for sharing! We are thrilled to hear that you had a successful service experience working with the Al Hendrickson Toyota team. With regard to the rest of your review, we appreciate your patience during your visit and will be sure to keep this feedback in mind as we strive to improve. If there is anything more we can do to assist you, please feel free to reach out! Norman Frantz - Service Manager - 954-545-6931

December 05, 2022

Very professional, great attention to detail and providing information back to the customer in a timely manner More

by CHEFGINALOPEZ74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer
Report | Print
Dec 05, 2022 -

Al Hendrickson Toyota responded

Thank you for leaving Al Hendrickson Toyota a positive review. We appreciate your kind words for our team. See you next time!

December 05, 2022

Everyone is always very helpful at the dealership especially Jared at the service desk. I thank you for your services. More

by REGINEDU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 05, 2022 -

Al Hendrickson Toyota responded

Thank you for this kind review about Jared and our team here at Al Hendrickson Toyota! We appreciate it!

December 05, 2022

Esta es la tercera ves que me mandan este mensaje repito a los tres días mi carro fallo lo lleve a su taller me lo entregaron5 días después sin combustible yo lo deje medio tanque sucio y aún con lo que cam More

by ANTUNEZWILLY3
Recommend Dealer
No
Employees Worked With
Elvis
Report | Print
Jan 03, 2023 -

Al Hendrickson Toyota responded

Queremos lo mejor para nuestros clientes y lamentamos que haber dejado una mala impresión. Apreciaría la oportunidad de hablar con usted para ver qué más pueda hacer para ayudar a solucionar las cosas. Si está dispuesto, no dude en llamarme. Gracias, Norman Frantz - Service Manager - 954-545-6931

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