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Al Hendrickson Toyota - Service Center

Coconut Creek, FL

4.4
7,207 Reviews
Call Service Center (954) 448-7257

7,207 Reviews of Al Hendrickson Toyota - Service Center

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October 04, 2021

Easy to make an appointment, easy to check in, fast service time, nothing to complain about. More

by MediaPete
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Colon
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Oct 04, 2021 -

Al Hendrickson Toyota responded

It is our pleasure to provide quick and easy service at Al Hendrickson Toyota! Thank you for the five-star review! See you down the road.

October 03, 2021

Fue excelente en atención de Henry e tiempo de espera comunicación de lo que el carro necesitaba . More

by JORGECASTROPE
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 04, 2021 -

Al Hendrickson Toyota responded

Gracias por la reseña, Jorge! Es fantástico oír que tuvo una buena experiencia trabajando con Henry y el equipo Al Hendrickson Toyota. Apreciamos su apoyo y le deseamos muchas millas felices!

Oct 05, 2021 -

JORGECASTROPE responded

De nada gracias por estar ahí cuando lo necesito.

October 03, 2021

I receive timely assistance when ever I visit my service representative provides.excellent service. Knoweldable technicians More

by YDELANEY2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony
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Oct 03, 2021 -

Al Hendrickson Toyota responded

We are so happy to see that our team is going above and beyond to keep you coming back to us. Thanks for your continued support of Al Hendrickson Toyota and we'll see you next time!

October 03, 2021

I was very pleased with the results of my service and the Representative was great More

by TERENABROWN67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shedrick Anderson
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Oct 04, 2021 -

Al Hendrickson Toyota responded

We are always happy to help! Thanks for supporting Al Hendrickson Toyota!

October 02, 2021

Very happy with servicemen, promptness, care taken of vehicle and everyone is nice to speak with. Love the texts when done. Thank you all! More

by CPOUCH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kulazidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Vizcarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 04, 2021 -

Al Hendrickson Toyota responded

We're glad to hear your visit was quick, pleasant, and seamless! Thank you for the great review, from all of us here at Al Hendrickson Toyota!

October 02, 2021

Oscar is great. He is friendly, attentive, responsible and communicative. You are fortunate to have him. More

by cocoterri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Vizcarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 04, 2021 -

Al Hendrickson Toyota responded

We agree with your observations about Oscar and are glad to have him on the team. Thank you for the kind review and for doing business here at Al Hendrickson Toyota!

October 01, 2021

Extremely unprofessional!!! My mother did me a favor to pick up the car and she was basically assaulted the guy name Jarrett Elder Sr. More

by JEAN.SANTEJAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jarrett Elder Sr.
1.0
This rating includes all reviews, with more weight given to recent reviews.
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October 01, 2021

I asked that the driver seat NOT be moved and my request was ignored. I came to find the seat moved from its original position which was unwelcome More

by OHTAYBEEE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James
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Oct 02, 2021 -

Al Hendrickson Toyota responded

I apologize that your vehicle was returned to you with the seat moved. We do our best to accommodate our guests and I will share what you've written with our team. I hope you allow us another chance to assist with your auto needs, and if there is anything that I can do to help, please give me a call. Thank you, Gary Cann - Vice President Parts and Service - (954) 972-1100

October 01, 2021

The shuttle service to pick me up took forever. At noon they told me the car was ready and they picked me up at 2 pm More

by Eduardo
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Vizcarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 02, 2021 -

Al Hendrickson Toyota responded

Eduardo, I am sorry to hear that your experience with our shuttle took longer than we had anticipated. We strive to deliver efficient service, and it is never our intention to inconvenience our guests. I assure you that we will use this feedback to improve our practices in the future. If there is anything more I can do to assist you, please feel free to reach out. Best, Gary Cann - Vice President Parts and Service - (954) 972-1100

September 30, 2021

I was very satisfied with the service there, the staff is friendly and I would come back again More

by MRPERARD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carmine Armano
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Sep 30, 2021 -

Al Hendrickson Toyota responded

Thank you for sharing your positive review of our team! It is gratifying to hear that you had such a great experience and we look forward to seeing you again at Al Hendrickson Toyota. Safe travels!

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