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Al Hendrickson Toyota - Service Center

Coconut Creek, FL

4.4
7,037 Reviews

7,037 Reviews of Al Hendrickson Toyota - Service Center

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March 24, 2021

I have purchased ONLY Toyotas since 1984--camry; avalon; highlander; Rav 4, and ONLY from Al Hendrickson since I moved to Florida, 1995. ALL service since then also ONLY done at Al Hendrickson. Every exp More

by ray2634
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo Butterfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zeke Howes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley C
Mar 25, 2021 -

Al Hendrickson Toyota responded

Ray - Thank you so much for your long-time business and support! We are honored to have you as a loyal Al Hendrickson Toyota customer and thrilled that you can depend on our team to keep your vehicle running smoothly and safely. Enjoy your day!

March 23, 2021

Great service. I got all my questions answered very promptly. The wait time was short and the quality of service was very excellent by Jennifer. She stated she was the only female in the service area. More

by TMCLEAN1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Saint Fleur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer
Mar 24, 2021 -

Al Hendrickson Toyota responded

Thank you for the review! We are so glad Jennifer took good care of you here at Al Hendrickson Toyota, and we will certainly let her know that you appreciate her help. If you ever need anything else, don't hesitate to come back and see us again!

March 23, 2021

Always a pleasure coming in. Service is always fast, reliable and friendly. Klause Cobb always gives excellent customer service. Thank you very much for your excellent service!! More

by AMY_KATIE2008
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Klaus Cobb
Mar 24, 2021 -

Al Hendrickson Toyota responded

"Fast, reliable and friendly" are all words we love to see. Thank you so much for taking time to commend Klaus and our Al Hendrickson Toyota team! We look forward to your next visit.

March 23, 2021

James had my appointment for Sunday morning. He is an Excellent and friendly worker. I would recommend him to anyone who needs to visit Al More

by MAUREENGORDONMALONEY
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
JAMES
Mar 24, 2021 -

Al Hendrickson Toyota responded

Maureen, we appreciate you taking the time out of your day to recommend James and Al Hendrickson Toyota. Thank you from our entire team!

March 23, 2021

Al Hendrickson Toyota is excellent. I have been servicing our cars there for over 18 years. They are always friendly and courteous and get the job done right. More

by ChrisPace20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norman Frantz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2021 -

Al Hendrickson Toyota responded

Thank you for taking the time to leave us a review! We couldn't be more grateful for your longtime business here at Al Hendrickson Toyota, and we look forward to working with you for years to come!

March 22, 2021

nisiquiera LAVARON EL CARRO Y PAGUE 150 $ SOLO EL CAMBIO DE ACEITE Y FILTRO, Y EL TIEMPO DE ESPERA FUE CASI DE 5 HORAS DEMASIADO TIEMPO PARA UN CAMBIO DE ACEITE Y FILTRO More

by SEIJASCAT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Kulazidis
3.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2021 -

Al Hendrickson Toyota responded

Lo siento mucho su frustración aquí. Nuestro objetivo es ofrecer una experiencia de servicio eficiente y profesional y lamento que esto no se reflejó en su visita. Le aseguro que usaremos estos comentarios para mejorar nuestras prácticas en el futuro. Me gustaría hablar con usted para ver si hay algo más que pueda hacer para ayudar. Si está dispuesto, por favor, llámame a su conveniencia. Gracias, Gary Cann - Vice President Parts and Service - (954) 972-1100

March 22, 2021

I cannot say enough about the excellent customer service I received from Klaus Cobb. He is always friendly, professional and ready to answer any questions and assist in any way. He is an asset to Al Hendric More

by HYDEKM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cobb, Klaus
Mar 23, 2021 -

Al Hendrickson Toyota responded

We are so grateful for your glowing feedback about Klaus! Thank you for choosing Al Hendrickson Toyota, we look forward to welcoming you back in the future!

March 21, 2021

Excellent service in the service department Friendliness and on time was treated with respect and good morning and great attention in the service department cleanliness More

by PEDROCHOY4
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2021 -

Al Hendrickson Toyota responded

Thank you for your business and your confidence in our service team! It was our pleasure to assist you and we appreciate your kind review of Al Hendrickson Toyota. Drive safely!

March 20, 2021

The service advisor Mr. Elder was great(Wish you still The service advisor Mr. Elder was great (Wish you still washed the car). Mr. Elder showed me how important it is to have dealership service! More

by ULATION7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2021 -

Al Hendrickson Toyota responded

Thank you for the review! We are pleased to hear that you had a good experience working with Jarrett here at Al Hendrickson Toyota, and we will certainly let him know that you appreciate his help. We look forward to your next visit!

March 20, 2021

Always a pleasure coming in. Service is always fast, reliable and friendly. Explanation was given regarding what was done and steps that were taken to resolve any issues. More

by TENNEHOGG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shedrick Anderson
Mar 22, 2021 -

Al Hendrickson Toyota responded

Thanks for trusting Al Hendrickson Toyota to get the job done. We look forward to taking care of you during your next service visit!

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