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Al Hendrickson Toyota - Service Center

Coconut Creek, FL

4.4
7,313 Reviews
Call Service Center (954) 448-7257

7,313 Reviews of Al Hendrickson Toyota - Service Center

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June 25, 2021

This was my first experience with the service department and they were amazing! I was thinking treated excellent by all members of staff from Chris L to the multiple drivers who took me home and brought me More

by NURSENICHOLE23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 25, 2021 -

Al Hendrickson Toyota responded

We were delighted to welcome you to Al Hendrickson Toyota! Thank you for your business and your positive words about Chris. We hope to see you again!

June 24, 2021

One of the best service departments I've ever been to More

by JOHNSAMPSON711
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 24, 2021 -

Al Hendrickson Toyota responded

Thank you for sharing your positive review of Al Hendrickson Toyota! We hope to welcome you back for all your future service needs.

June 24, 2021

Everything was handled in a great way. the service was great More

by IRVCAR88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ewen Johnson
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Jun 24, 2021 -

Al Hendrickson Toyota responded

It was our pleasure to assist you here at Al Hendrickson Toyota! Thank you for your business and your kind review of our work. We hope to see you again!

June 24, 2021

Chris was wonderful I give him 10 stars great experience Chris was wonderful I give him 10 stars great experience More

by rherscher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 24, 2021 -

Al Hendrickson Toyota responded

Thank you for the great review! We appreciate your support and are happy to hear that Chris delivered such a successful experience. Drive safely, and we hope to see you again at Al Hendrickson Toyota!

June 23, 2021

The service was very good i had to stand up for about 2 hours and waited for almost 4 hours but i was satisfied with my car More

by hmuss48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Vizcarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 23, 2021 -

Al Hendrickson Toyota responded

Thank you for taking the time to leave us a review! It was our pleasure to assist you here at Al Hendrickson Toyota, and if you ever need anything else, don't hesitate to come back and see us again!

Jun 24, 2021 -

hmuss48 responded

Everything was great I'm planning to comeback again. Any problem before my next service I Will surely call

June 23, 2021

I always receive good solid service here. Mr. Jarrett Elder is a caring and efficient service manager. I can always depend on Al Hendrickson. More

by Nancy223
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 24, 2021 -

Al Hendrickson Toyota responded

Nancy - We are very glad that you can depend on Jarrett to take excellent care of you and your vehicle. Thank you so much for choosing Al Hendrickson Toyota! We look forward to our continued relationship.

June 23, 2021

The Service Dept. at Al Hendrickson Toyota is A+ The Service Advisors are always prompt, extremely helpful & knowledgeable. They make it easy & convenient to maintain your car. I only wish they would gi More

by Marie Coral Springs
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Klaus Cobb
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Jun 23, 2021 -

Al Hendrickson Toyota responded

Thank you for the great review, Marie! We appreciate this feedback and are happy to hear that you had a successful service experience working with the Al Hendrickson Toyota team. Drive safely, and please feel free to reach out if there is anything more we can do to assist you!

June 23, 2021

waiting time more than what they said I have to pay for waiting time more than what they said I have to pay for a new batterie on a new car More

by Marly Surpris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I dont remenber the name
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Jul 11, 2021 -

Al Hendrickson Toyota responded

Marly - I am sorry to hear that your visit took longer than we had anticipated. We strive to deliver a seamless and efficient service experience, and it is concerning that this was not better reflected in your time working with us. I assure you that we will use this feedback to improve our practices moving forward. If there is anything more we can do to assist you, please don't hesitate to reach out. Thank you, Gary Cann - Vice President Parts and Service - (954) 972-1100

June 23, 2021

The service advisor is very professional and the service is on time. excellent service. More

by louie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wesley Bonito
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 23, 2021 -

Al Hendrickson Toyota responded

Louie - Thank you for the great review! We are thrilled to hear that you had such a successful service experience working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you again down the road!

June 23, 2021

Jarard is always very customer focused and knowledgeable of the product. . Thanks More

by MARINERGB757
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 23, 2021 -

Al Hendrickson Toyota responded

Thank you for the five stars! We are happy to hear that you had such a successful experience working with the Al Hendrickson Toyota team and that they were able to demonstrate our commitment to outstanding customer service. Have a wonderful day!

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