Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Al Hendrickson Toyota - Service Center
Coconut Creek, FL
7,137 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
7,137 Reviews of Al Hendrickson Toyota - Service Center
Sort by
February 05, 2020
I tried to change Palm Beach Toyota for Al Hendrickson, it is more expensive, and slow slow slow service I will keep palm beach Toyota cheaper and slow it is more expensive, and slow slow slow service I will keep palm beach Toyota cheaper and slow More
by ramonfarronai
Verified Customer
February 05, 2020
Kudos to Norman Frantz and Klaus Cobb Outstanding professional service. Treats the customer as a special human being which is so rare these days. Always a pleasure to bring the automobiles Outstanding professional service. Treats the customer as a special human being which is so rare these days. Always a pleasure to bring the automobiles in for service because of the integrity of these gentlemen. Kudos to them. More
by ALANBLACK
Employees Worked With
February 05, 2020
Awesome Jarrett is wonderful. I also get in and out very fast. He knows what you want before you say anything. Very knowledgeable. Paperwork always completed Jarrett is wonderful. I also get in and out very fast. He knows what you want before you say anything. Very knowledgeable. Paperwork always completed before I get my car. More
by Peewee430
Employees Worked With
February 05, 2020
Service review The service was better than the previous ones. The serviceman took the time to review common concerns that have come to his attention. Too often cust The service was better than the previous ones. The serviceman took the time to review common concerns that have come to his attention. Too often customers overlook some important recommendations from the service manual. Maybe, other servicepersons More
by raynaldlouis
Employees Worked With
Other Employees :
Francique, david, junior, bernard,eddy, charles, Ira G, Dexter Marshall, Jean V
February 04, 2020
Had a scheduled appointment for service. Dealership would not honor my appointment and had to wait 2 hours. However seen others given quicker and better service. Selective service was obvious. Wil would not honor my appointment and had to wait 2 hours. However seen others given quicker and better service. Selective service was obvious. Will seek service elsewhere. More
by jtd5702
Employees Worked With
Ansy
February 04, 2020
Customer service is superb at Al Hendrickson Toyota. The sales team, service team and management staff are awesome. I recommend Al Hendrickson Toyota as your dealer for your next vehicle. sales team, service team and management staff are awesome. I recommend Al Hendrickson Toyota as your dealer for your next vehicle. More
by Christine
February 03, 2020
I was very disappointed and unsatisfied with the outcome of my last visit. I brought my Sequoia in because the Radio was cut off and reboot itself every 5-10 minutes. I was told it needs a software update w of my last visit. I brought my Sequoia in because the Radio was cut off and reboot itself every 5-10 minutes. I was told it needs a software update which was done by the service department. When I got the car back the radio played for approximately 5min. before it cut off again. This happened before I left the dealership. After I call the technician out to see this he said that it seems that the radio did not take the update because it has a problem within the unit and it will need to be replaced. I was then told I have to pay for this. I do not see why I have to pay for it since it was the dealer’s update that didn’t work. More
by AKSINGH4
Employees Worked With
Anthony and Steve (I did not get their last names)
February 03, 2020
Klauss Cobb at Al Hendrickson Toyota Rocks!! If I ever move to anywhere in South Florida, I would still drive to THIS Toyota for this service!! This man really cares about the people with whom h If I ever move to anywhere in South Florida, I would still drive to THIS Toyota for this service!! This man really cares about the people with whom he works! More
by JODIMSILVERMAN
Employees Worked With
Klauss Cobb
February 02, 2020
My filter for an oil change to all day. From 9 am till 5 pm . You guys don’t carry filters for Range rovers . This is the 2 Nd time this happened to me. Not very happy pm . You guys don’t carry filters for Range rovers . This is the 2 Nd time this happened to me. Not very happy More
by sandranaranjo97
Employees Worked With
It’s not the employees fault but the Toyota should try to order filters for all the cars they sell.
February 01, 2020
great service the agent was very professional and friendly, they answered my concern about the car, the free breakfast was very nice. No complaints. i recommend it the agent was very professional and friendly, they answered my concern about the car, the free breakfast was very nice. No complaints. i recommend it More
by NADIESKALAMBERT
Employees Worked With
