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Al Packer Lincoln
West Palm Beach, FL
51 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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51 Reviews of Al Packer Lincoln
August 16, 2017
Service issues Absolutely LOVED the pick up service for maintenance or repairs. Unfortunately, that's were the service STOPPED. My vehicle ,2017 MKZ, has been ther Absolutely LOVED the pick up service for maintenance or repairs. Unfortunately, that's were the service STOPPED. My vehicle ,2017 MKZ, has been there for a week yesterday, for an oil change, tire rotation, wash & to look into the possible transmission issue. I have received not one phone call with any updates. I have called numerous times for an update on my vehicle with no call back at all. Saturday I finally called and the sweet young lady that answers the service phone looked into it and said the vehicle had been assigned to a technician but no one has looked at it yet. Still one week and one day later I have heard nothing. HOW DISAPPOINTING!!!!! Follow up is crucial!!! More
by Cpett
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Shorty
