Al Piemonte Chrysler Dodge Jeep Ram - Service Center
Crystal Lake, IL
249 Reviews of Al Piemonte Chrysler Dodge Jeep Ram - Service Center
Have been going to Crystal Lake Chrysler Jeep Dodge Ram for years. George in service has always taken good care of my car. He calls to let me know the problem & estimated cost before the repairs are begun. for years. George in service has always taken good care of my car. He calls to let me know the problem & estimated cost before the repairs are begun. Very happy with the level of service & his friendliness too. More
Service technicians and cashier were great on my visit for oil change and tire rotation. The express drive in for this is great. No appointment required! Advice: when the service is complete, either the for oil change and tire rotation. The express drive in for this is great. No appointment required! Advice: when the service is complete, either the service tech or cashier should explain what was accomplished and what you are paying for. In this case, I had a required service (milage interval) that was due also. Customers shouldn’t have to go through the bill and what was accomplished (or not required at the moment) with the cashier who has no idea about that…especially when there is a line of people waiting. Great customer service will find you in a waiting room and explain “here’s what we did/found/what wasn’t need at his point, we washed the vehicle for you and here is what you’re paying for, and here’s what to expect on your next routine service…any questions?” Then, I’m happy to go pay with all the info in hand. Oh, and lastly, take the service number paper out of the vehicle when your done. I always have to throw it away. Thanks! More
Immediately felt welcomed. Was greeted and helped by a woman named Alex who was very professional, knowledgeable, and patient. She was able to answer all of my questions thoroughly. woman named Alex who was very professional, knowledgeable, and patient. She was able to answer all of my questions thoroughly. More
I like the staff and representatives that I have had experience with. Service Dept is great and very professional. If there is a problem with vehicle, it is explained in detail with the customer. I e experience with. Service Dept is great and very professional. If there is a problem with vehicle, it is explained in detail with the customer. I enjoy the courtesy car wash also; that is a plus. More