Back

Al Piemonte Nissan - Service Center

Melrose Park, IL

3.8
1,325 Reviews

1,325 Reviews of Al Piemonte Nissan - Service Center

Sort by
December 22, 2024

VERY HELPFUL! Thanks to Giselle A. for her assistance! Happy with my 2024 KICKS first free oil change & inspection AND car wash! Love my car! More

by Gaby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giselle Arroyo
Dec 26, 2024 -

Al Piemonte Nissan responded

Gaby we thank you for the kind words and are so pleased that Giselle provided you with such great service. Thank you for sharing!

Feb 03, 2025 -

Al Piemonte Nissan responded

Gaby thank you for sharing your experience in our service department and working with Giselle. We love hearing when our customers had a great visit. Thanks again!

March 06, 2024

If I could I would give this dealership 0 stars , horrible customer service and will not be returning or referring anyone to this dealerships More

by Noel4456
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Juan Avila, Juan Becerra, Carlos Rodriguez
Mar 07, 2024 -

Al Piemonte Nissan responded

Please reach out to our Customer Relations Manager directly to discuss your concerns and recent visit. 708-343-3800 ext. 133 Paul

December 20, 2023

Lack of customer service, service was not started until I brought it to their attention which was 4 hours later. I understand its the holidays but an update would have been nice. There is no actual person t More

by erick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Customer service personel
November 27, 2023

Would not recommend this dealership. I came in for an oil change and the service writer had a bad attitude from start. Then my car disappeared for 15 minutes, and then saw it come back i More

by nmb0671
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Juan
Nov 27, 2023 -

Al Piemonte Nissan responded

Please reach out to me directly to discuss this matter. Paul 708 343-3800 ext. 133.

Nov 27, 2023 -

nmb0671 responded

Good afternoon Paul, Thank you for reaching out and I just tried calling you again and left you a voicemail. When time permits, please give me a call. Thank you.

July 14, 2023

Pésimo servio! Deje mi nissan rogué 2021 para que la revisaran de un problema que tiene y me la entregaron con excrementos de pajaros en los asientos y con plumas a More

by jgaleana1976
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Wendy trujillo
March 27, 2023

This place is great. Paul helped me in and out of service and took care of any questions I had. I got my new Kicks from here a couole minths ago and have had no issues! W More

by rhampe18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul DeFillipis, Carlos Rodriguez, Fabiola Ucles
November 18, 2021

I can't say enough about Juan Becerra. My 2017 Sentra was towed to the dealership because I was having acceleration issues. My thinking was it was a simple recall and I couldn't be further from the truth. Af More

by mrsdee385
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Becerra
October 27, 2021

Came in for an oil change, Mario was right there to help answer all my questions and give the best advice! More

by tricia1016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Dal Cerro
October 04, 2021

Como es posible que para un cambio de aceite tenga que esperar para una cita en dos semanas, si ya le toca el servicio, que mal servicio, y eso que compre mi carro ahí, More

by Raymartyn
Recommend Dealer
No
Employees Worked With
Danny Ramirez
August 17, 2021

Piemonte Nissan is a great dealership an Mario is a great salesman who works hard for the customer. Returns your calls and texts in a timely matter. He listens and explains misinformation to customers. When More

by SidG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Dal Cerro
Aug 26, 2021 -

Al Piemonte Nissan responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, The Al Piemonte Nissan Team 708-343-3800 management@apnissan.com

1
...