Al Piemonte Nissan - Service Center
Melrose Park, IL
1,325 Reviews of Al Piemonte Nissan - Service Center
VERY HELPFUL! Thanks to Giselle A. for her assistance! Happy with my 2024 KICKS first free oil change & inspection AND car wash! Love my car! Thanks to Giselle A. for her assistance! Happy with my 2024 KICKS first free oil change & inspection AND car wash! Love my car! More
If I could I would give this dealership 0 stars , horrible customer service and will not be returning or referring anyone to this dealerships horrible customer service and will not be returning or referring anyone to this dealerships More
Lack of customer service, service was not started until I brought it to their attention which was 4 hours later. I understand its the holidays but an update would have been nice. There is no actual person t brought it to their attention which was 4 hours later. I understand its the holidays but an update would have been nice. There is no actual person to person update on the status of your car if your have been waiting for a while. When I was refusing service for my car thats when nissan was able to get started on the service. This is not the only time I have experienced this issue. I hope this helps address and improve nissan customer service. More
Would not recommend this dealership. I came in for an oil change and the service writer had a bad attitude from start. Then my car disappeared for 15 minutes, and then saw it come back i I came in for an oil change and the service writer had a bad attitude from start. Then my car disappeared for 15 minutes, and then saw it come back in the with another guy coming out of it on the passenger side. After the service writer advised my car was done, I just wanted to get out of there. After getting back in my car, it smelled like weed and I called left a message on the general voicemail after it rang for 5 minutes. Just wondering how this will be corrected. I can tell you this much, never going there again and letting people I know not to go there. Might also go on social media. More
Pésimo servio! Deje mi nissan rogué 2021 para que la revisaran de un problema que tiene y me la entregaron con excrementos de pajaros en los asientos y con plumas a Deje mi nissan rogué 2021 para que la revisaran de un problema que tiene y me la entregaron con excrementos de pajaros en los asientos y con plumas adentro ademas de una huella de zapato en mi tablero! El miércoles la lleve para un cambio de aceite y rotación de llantas y hoy viernes se me poncho mi llanta y no tengo mi dado en mi guantera, llamo al dealer y dicen que ellos no usan los dados! Entonces mi dado se desapareció solo?! More
This place is great. Paul helped me in and out of service and took care of any questions I had. I got my new Kicks from here a couole minths ago and have had no issues! W Paul helped me in and out of service and took care of any questions I had. I got my new Kicks from here a couole minths ago and have had no issues! Would recommend to anyone! More
I can't say enough about Juan Becerra. My 2017 Sentra was towed to the dealership because I was having acceleration issues. My thinking was it was a simple recall and I couldn't be further from the truth. Af towed to the dealership because I was having acceleration issues. My thinking was it was a simple recall and I couldn't be further from the truth. After further inspection, it was discovered that I had a transmission issue. Needless to say, Juan advised me that they would probably need to keep the vehicle for more than a few days. I told him I needed a Loaner and he made certain that I was well taken care of with a nice 2021 Murano. The issues that my vehicle had have been repaired and Juan made the process very smooth. Kudos to you Juan! Thank you for everything!!! More
Como es posible que para un cambio de aceite tenga que esperar para una cita en dos semanas, si ya le toca el servicio, que mal servicio, y eso que compre mi carro ahí, esperar para una cita en dos semanas, si ya le toca el servicio, que mal servicio, y eso que compre mi carro ahí, More
Piemonte Nissan is a great dealership an Mario is a great salesman who works hard for the customer. Returns your calls and texts in a timely matter. He listens and explains misinformation to customers. When salesman who works hard for the customer. Returns your calls and texts in a timely matter. He listens and explains misinformation to customers. When ready, I would like Mario as my salesman again. More